Business Excellence Job Description (2022)

Job Descriptions

Business ExcellenceJob Description

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183votesfor Business Excellence

Business excellenceprovides strategic consulting services to leaders in the organization related to Business Excellence tools and techniques (Innovation, Business Process Management, Lean and Six Sigma).

Business ExcellenceDuties & Responsibilities

To write an effective business excellence job description, begin by listing detailed duties, responsibilities and expectations. We have included business excellence job description templates that you can modify and use.

Sample responsibilities for this position include:

Participate in Sites ´Lean Diagnostic/Lean project implementation, using Basic and Advanced Lean Sigma tools, coaching the teams, developing local capabilities, running kaizens, etc focusing on the success of the overall project

Support global sites and partners in EPD in reaching objectives by deploying appropriate tools and methods (eg Class A, Lean Manufacturing, Six Sigma), and guarantee the correct use

Work closely with plant leadership teams of assigned plants and segment leaders to identify opportunities for improvement and leverage the Lean Six Sigma methodology to drive improvement

(Video) Business Excellence Model

Provides project leadership, mentors Operational Excellence team members, and provides training in Lean and Six Sigma concepts

Lead Improvement program in managed services operations by deploying different improvement methodologies like Lean, Six Sigma

Run Six Sigma projects in different locations and also coach local Six Sigma projects

Use Basic and Advanced Lean Management tools, in order to eliminate waste and improve the flow from current processes, generating financial savings and also higher throughput

Self-driven (initiative & drive things to closure) and has excellent understanding of Audit and Certification principles

Identify and quantify improvement opportunities with Class A Assessments, Lean Diagnostics with frequent internal and external benchmarking

Provide a comprehensive overview of Continuous Improvement projects, results, methodologies and tools used across the region

Business ExcellenceQualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications forBusiness Excellence

List any licenses or certifications required by the position:BPF, PMP, ITIL, LSS, MBA, CIP, J&J, APICS, DMAIC, SPC

Education forBusiness Excellence

Typically a job would require a certain level of education.

Employers hiring for the business excellence job most commonly would prefer for their future employee to have a relevant degree such asBachelor's and Master's DegreeinEngineering, Business, MBA, Science, Education, Finance, Management, Technical, Economics, Business/Administration

Skills forBusiness Excellence

Desired skills forbusiness excellenceinclude:

Quality Principles and Techniques essential

Six Sigma

Multiple areas

Understands the strategic impact of the function across sites

Lean Six Sigma techniques & statistical tools

Lean practices

Tools

Principles

MS Office

Lean

(Video) Business Excellence 101

(Video) An Introduction to Business Excellence

Desired experience forbusiness excellenceincludes:

University degree (preferably in engineering, IT)

Project management experience (+3 years), preferably certified Black Belt

A Bachelors degree in Science or Business required

A minimum of 7 years of management experience, including sales leadership or brand management

Support leadership in preparing & reviewing deliverables, reports & presentations to Senior Leadership, including the Audit Committee

Partner with Controls Excellence Director and provide support in achieving overall goals and metrics of Controls Excellence, including supporting regular dashboard and Steering Committee requirements

Business ExcellenceExamples

Our innovative and growing company is searching for experienced candidates for the position of business excellence. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for business excellence

  • Lead, coach and develop resources to achieve the function’s objectives, including their longer-term career aspirations
  • Lead, motivate and develop the Controls Excellence Team to prioritize and allocate work in order to complete the review, documentation, and testing of key financial business processes to support the Company’s senior management’s SOX attestation responsibilities and meet other key Controls Excellence strategic objectives
  • Identify manage and report on all internal control deficiencies real-time and work with business Process Owners to facilitate the creation of action plans and remediation timetables to correct the deficiencies noted
  • Provide the technical and operational expertise and support to all levels of U.S. management for compliance with the Sarbanes-Oxley Act and pronouncements of the Public Company Accounting Oversight Board (PCAOB) and the SEC
  • Manages initiatives of moderate scope and complexity
  • Independently, under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes or channels
  • Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives
  • Manages cross-functional projects to drive improvement in process metrics, targeted financial benefits, and achieve company goals
  • May also conduct change management efforts at a moderate level of complexity impacting business units cross-functional processes
  • Conduct meetings with CXO level management & senior leaders in Customer’s organization to capture Business pain points & key organisation imperatives

Qualifications for business excellence

  • Bachelor of Science/Engineering Degree, MBA preferred
  • Tremendous energy and ability to energize others
  • Must have a strong level of business acumen such as knowledge of P&L levers
  • Previous operations leadership / plant management experience preferred
  • Invaluable skills in managing major projects that drive improvement in process metrics, targeted financial benefits, and achieve company goals
  • Excellent change management skills with the ability to apply varying leadership skills and traits that create solutions and results to unexpected situations

Our growing company is looking to fill the role of business excellence. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.

(Video) 7 Steps to Business Excellence Interview

Responsibilities for business excellence

  • Drive process workshops along with team members to capture As-Is processes and measurement metrics
  • Understand operational processes and Customer requirements along with Voice of End-Customer
  • Perform Gap-Analysis based on eTOM, ITIL & standard industry frameworks across Service Delivery, Service Assurance & Billing
  • Quantify impact of process pain points through data analysis
  • Recommend solutions for process improvement at Business level and operations level
  • Create case studies of key deliverables
  • Respond to RFPs / RFIs & help build proactive proposal
  • Clear Understanding of Audit and Certification function, its responsibility and organizational requirement
  • Implementation, Audit and Certification process of ISO & various other standards
  • Identify the KPI’s for Standards and execute measurement in the organization

Qualifications for business excellence

  • Media content creation
  • Website development / SharePoint knowledge
  • Bachelor's Degree in Business Management, Business Strategy or a related degree
  • 7-9 years of experience in Telecom Process design & process consulting
  • MBA in Operations / Finance (Optional)
  • ITIL / eTOM certification

Our innovative and growing company is looking to fill the role of business excellence. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for business excellence

  • Required to Conduct Monthly Audit Council, Awareness Trainings sessions, Management Reviews, and Leadership sessions
  • Creation of Sustainability reports for acquired standards
  • Monitor, report and review the improvements of output from standard’s implementation
  • Drive standardization of Documents across organization & customer accounts, versions control and Indexing
  • Drive closure of NC, Observations and OFI’s from Internal and External Audits
  • As an ongoing practice, monitor & conduct deep dive analysis on areas of opportunities within the organization and implement corrective actions, to help achieve desired results of Identified KPI’s
  • Coordinates with Senior Leadership team to interface changes/ related issues and continual service improvements for value enhancement and implementation
  • Ensure all changes to processes are communicated, documented and implemented through established methodology and communicated to Stakeholders
  • Should be able to response to RFP/RFQ for Certification requirements
  • Deliver significant Business impacts and/ or contributions to Organization through improvements in Key KPI’s assigned with Standards

Qualifications for business excellence

  • Master’s in Business Administration (Telecom Management)
  • Post Graduate / Bachelor in Engineering - Electronics or Electronics & Communications or Industrial Engineering
  • Knowledge of Telecom Products & Services
  • Preferred knowledge in the domains of Wireline and Wireless technologies like PSTN, UMTS, CDMA, LTE
  • Preferred certifications PMP, Six Sigma Black Belt, Business Analyst
  • Data Analytics Certification if any

Our growing company is searching for experienced candidates for the position of business excellence. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.

Responsibilities for business excellence

  • Developing tools to support other sales processes, for example pricing, performance review
  • Development and delivery of the site SPS / HPS program, including Lean office
  • Responsible for business improvement through structured problem solving using 6 Sigma DMAIC, A3, KT In addition, the technical support for the use of 6 Sigma tools (SPC, Gauge R&R, Process Capability, ) for use on a daily basis
  • Experience in handling External Audit and Auditing Agencies
  • Good change management skills Proficiency in Data Management and detailed analysis using Excel, Power Point and Word
  • Ensure cross-function and cross-project alignment (measurement, classification, data source, ) and provide guidance and support as required
  • ServiceNow or Request Management system experience
  • Should be ITIL certified
  • Quick learner with a technical background
  • Queue monitoring and processing

Qualifications for business excellence

  • MBA / Bachelor degree (preferable graduation in Electronics & Telecomm engineering
  • Preferred - working experience with any of Certifying Body/Institution like DNV, BSI, TUV, BBQM
  • Conceptual and logical thinking ability
  • Sound knowledge of Process design and drafting and documentation
  • Must have excellent team facilitation skills
  • Must have excellent training skills

Our company is searching for experienced candidates for the position of business excellence. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for business excellence

  • Provide the necessary training, coaching and consultation to engineering staff, line personnel and general project team members to spread the understanding of Lean principles and techniques and their application in different environments
  • Support and execute Six Sigma projects across the organization generating tangible business results using proven DMAIC approaches, methodologies and techniques
  • Communicate with end users if more information is needed
  • Validate the access request
  • Verify that there are no SOD/SOX violations
  • Fulfill the request
  • Send login information
  • Verify that the user is able to login with the new credentials
  • Tracking of information that is not automated
  • Create Knowledge articles as needed

Qualifications for business excellence

  • Ability to structure, analyse and present complex ideas and data, resolve complex problems
  • Exposure to CMMI Services ver 1.3 ML3 is required, with extra weight age for those who have worked as an ATM or FAR (functional area representative) and are trained on CMMI ML3 processes
  • Degree qualification in Business Administration and/or Marketing Management area
  • Advanced Knowledge of Excel is mandatory and knowledge of CRM/Sales Force will be valued
  • Knowledge of Spanish will be valued
  • Available to start in February and for travels when necessary

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FAQs

What is the role of business excellence? ›

Business Excellence involves improving customer outcomes and increasing productivity through the organisation's key processes and is driven by organisational leadership and management.

What is Business Excellence manager? ›

The Business excellence manager will be responsible for driving global initiatives/process improvement programs focused on reducing cost by improving efficiency, improve quality of operations and improve customer experience.

How do you become business excellence? ›

Business Excellence 5 Steps
  1. Create a vision of the future.
  2. Build a repeatable system and execute well.
  3. Instrument for success.
  4. Build Sustained Improvement.
  5. Maintain momentum.

What is the difference between operational excellence and business excellence? ›

Operational Excellence (OPEX) – PEX plus culture, people, resources, systems, and how they can optimally work together. Business Excellence – focused upon delivering overall results in a pragmatic, consistently successful fashion.

What is organizational excellence? ›

Organizational excellence is defined as the ongoing efforts to establish an internal framework of standards and processes intended to engage and motivate employees to deliver products and services that fulfill customer requirements within business expectations.

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