Business Process Analyst (Remote) - Informa (2022)

Company Description

Informa is a leading international events, intelligence and scholarly research group.

Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Job Description

This individual is expected to act as a conduit between the Regional Delivery Leads (for both EMEA & Americas), Group Finance and GPO functions to document and validate Shared Service Delivery requirements and FTE impact analysis.

The RCL is expected to act as the implementation lead on any GPO lead projects/initiatives;

The individual is expected to proactively work with the Regional Delivery Leads to embed & drive continuous process improvement within the regions and identify further opportunities for greater efficiency.

We are looking for a highly motivated individual with a strong analytical mindset, good interpersonal and presentation skills and the ability to work under pressure.

This role is expected to assume some of the following key responsibilities:

Change & Transition:

· Act as a Program coordinator on behalf of the SSCs to ensure that the resource and operational impacts of all ongoing projects are clearly understood, and that any risks are escalated to a GFSS Program Board.

· Ensure that all projects impacting the SSCs have detailed requirements captured at the outset of projects, and that SSC impacts & key periods (e.g, Interim, Year End etc..) are considered on project critical paths, milestone dates, and resourcing.

· Work with the Regional Delivery Leads to agree scope of activities, business benefits and associated FTE impacts (both one-off and ongoing) and agree a timetable for implementation into the EMEA/Americas SSC’s

· Perform analysis to identify gaps between local practice vs regional/global standard and collaborate with appropriate delivery leads and GPO’s to align the gaps and agree process exceptions

· Consolidation of all projects/initiatives into a Regional implementation plan, identify any resourcing conflicts and dependencies and highlight any risks and issues to PMO.

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· Work with PMO to coordinate communication with business stakeholders and SSC on any change management elements

· Develop and deliver management and project-related presentations not limited to cut-over plan and business readiness deck

· Use RACI models to clarify the split of roles and responsibilities between the business finance and SSC teams and help to resolve any issues/concerns

· Oversee training and knowledge transfer to the respective SSC processing teams

· Lead the transition of finance & accounting activities

· Drive continuous financial process improvement

· Any ad hoc tasks as assigned

Data, digital and technology:

· Provision of data and metrics using appropriate data and technology.

· Use appropriate tools to track progress on projects/initiatives

Cost accounting management:

· Manage and lead on the allocation and analysis of resources to projects, ensuring timesheets are completed as appropriate

· Tracking of any SS Delivery savings which have been identified as business benefits of any project/initiative

Business planning:

· Provide critical inputs into the project planning and forecasting processes

Management reporting and analysis:

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· Support and work closely with the Regional Delivery Leads and GPO Team to provide financial information and analysis as required

Governance, risk management and internal control

· Create a risk-based framework to handle project activities and issues

· Evaluate the implications of changes to processes and best practices in relation to governance and financial controls; drive implementation and co-ordination of regional responses

Strategy:

· Identify and focus on the critical path of any project and devise strategy to maximize opportunity and minimize risk

Process Management:

· Drive opportunity to integrate, standardize and simplify systems and processes

Collaboration and Partnering:

· Drive cross-functional initiatives across the shared services organization that create value

Project Management:

· Identify projects that drive value creation and align them to Informa’s strategies

Teamwork:

· Create a climate where people feel part of something bigger than their own individual success or their immediate team and where individuals/teams are fully engaged and committed to the success of the project.

Communication:

· Create forums, systems and procedures to actively source, hear and share diverse perspectives and keep all teams fully informed

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· Complete change impact assessment and business readiness plans

· Lead the development of written information and liaise with the Internal Communications Team on any planned project communication to both shared services colleagues and stakeholders

Relationship and development:

· Identify and implement opportunities to improve.

· Facilitate critical decisions between stakeholder groups both within GFSS and the wider business.

Negotiation and decision making:

· Lead fact-based decision-making; analyze the wider business implications when making decisions, including the effectiveness of outcome.

· Share insights and knowledge to help others make sound decisions

Coaching and mentoring:

· Actively arrange for developmental or stretch assignments into other functional areas or business units for the benefit of Informa and the individual.

· Provide assistance in identifying career development opportunities for direct reports.

· Lead, coach and train team members

Driving performance:

· Establish and drive the strategies and standards required to deliver against project plans; translate internal and external analysis into action plans.

· Ensure accountability among the team to set stretch targets; drive challenging targets and review functional performance against these targets.

Motivating and inspiring:

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· Create a culture that inspires people to do their best because they feel valued; create strategies to recognize, reward and celebrate contribution and achievement

Change management:

· Be an advocate for change

Influence:

· Negotiate effectively at senior levels through anticipating and managing objections and challenges.

· Communicate effectively and assertively in high-risk situations to resolve complex and/or sensitive issues and build consensus.

Qualifications

  • Experience

  • Degree in Accounting/Finance related discipline
  • Minimum of 5 years of accounting/finance experience
  • Experience in requirements gathering, process mapping and design, with evidence of achieving business outcomes
  • Can demonstrate experience of finance change projects
  • Experience of working in complex, multinational organizations
  • Skills & Abilities

  • Logical and detailed approach
  • Effective team player with the ability to listen to and influence others
  • Strong time management and prioritization skills
  • Excellent communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments, and key contacts
  • Problem solving capabilities within tight deadlines
  • Be pro-active and take initiative and encourage teams to do the same
  • Knowledge and ability to use relevant internal systems
  • Ability to be flexible within role
  • Confident and highly motivated
  • Highly organized and diligent with strong attention to detail and the ability to maintain these skills whilst working under pressure
  • Excellent presentation skills
  • Accounting qualification preferred
  • Knowledge of lean six sigma desirable
  • Qualifications around Change Management and/or Prince 2 would be an additional advantage

Additional Information

  • Why work at Informa

    Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritizes promotions internally. Our benefits include:

  • Learning and development plan to assist with your career development
  • 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!
  • Competitive Benefits with 401k match
  • Paid parental leave
  • Work with a high quality of specialist products and service
  • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
  • ESPP - become a shareholder

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

See how Informa handles your personal data when you apply for a jobhere.

More Information on Informa

(Video) Business Analysis - Stream 2 - Lecture 1

Informa operates in the Artificial Intelligence industry. Informa was founded in 1998. It has 3741 total employees. To see all 310 open jobs at Informa, click here.

FAQs

Is Process analyst an IT job? ›

Process Analyst is an IT professional specialized in analyzing business processes and workflows with the objective of finding out how they can be improved or automated.

What makes a good business process analyst? ›

They are required to be good with great interpersonal and communication skills, report writing abilities, an aptitude for analyzing data, and great business acumen. They need to be able to evaluate employee needs, internal workflows and business processes.

Is business process analyst a good job? ›

Yes, business process analyst is a good career.

Business process analysis is a growing field that offers significant opportunities for high pay, professional growth, and interesting work.

What is the difference between process analyst and business analyst? ›

The difference between a business analyst and a process analyst is found mainly in the role's focus. Business analysts are focused on the analysis and implications of the business processes, whereas business process analysts focus on how processes directly affect operational aspects of a business.

Does business analyst require technical skills? ›

Technical skills are important for business analysts because they provide the tools analysts need to identify and address issues and create solutions. Business analysts seek to improve processes for departments or entire organizations by analyzing existing policies and systems and making recommendations.

What are the skills of a process analyst? ›

Process Analyst Requirements:

Advanced understanding of business functions, workflows, and processes. Excellent written and verbal communication skills. Detailed knowledge of workflow and process control software. Analytical and problem-solving skills.

What is a BPM analyst? ›

Business process analysts fill a variety of roles within modern for-profit companies, but their primary goal is to assess business requirements and make evidence-based recommendations to support process improvements.

What are business process skills? ›

As outlined in the BPMInstitute.org article What is BPM Anyway, BPM is a management discipline used to improve and manage business processes, and includes the use of skills such as process discovery, process mapping and modeling, metrics, key performance indicators (KPI), collaboration, decision-making and process ...

What does a business process specialist do? ›

The Business Process Specialist (BPS) / Business Process Consultant is a liaison to the individual business areas within the organization, evaluating, planning, and implementing improvements in business processes and practices.

What is business process analysis? ›

Business process analysis (BPA) is an approach to analyzing business operation processes. It is a detailed, multi-step examination of each part of a process to identify what is working well in your current process, what needs to be improved and how any necessary improvements can best be made.

How do I become a business process consultant? ›

Skills and Qualifications
  1. Requires a 4-year college degree. ...
  2. Process Certifications (Six Sigma, BPM, ITIL or equivalent) a plus.
  3. Experience developing the voice of the customer including measuring the customer experience, and experience working with customer experience processes preferred.

Is BA and BPA same? ›

No, they are two different courses. BA is Bachelor of Arts while BPA is Bachelor of Performing Arts. They both are undergraduate degree courses.

Which is better system analyst or business analyst? ›

If you consider a business analyst their focus is more on the business and the broader context of the business's objectives and changes. A systems analyst has a greater focus on the creation and implementation of requirements specific for specific systems with a more technical approach to the work they do.

Is a business analyst the same as a business manager? ›

Although a business process manager and a business analyst are similar roles, a business analyst is more focused on addressing specific business problems, while a business process manager investigates ways to make the business process more efficient.

Is SQL required for business analyst? ›

SQL is the language in which we can tell the computer to perform that operation. With big data and relational databases being the new norm for most companies, SQL knowledge is a prerequisite for almost any business analyst job.

How can I improve my BA skills? ›

How to improve your Business Analysis competency
  1. Understand Your Stakeholders: ...
  2. Understand the Business Context: ...
  3. Plan the Business Analysis Work: ...
  4. Set Initiative Scope: ...
  5. Develop Solution Requirements and Design Definition: ...
  6. Manage the scope: ...
  7. Evaluate the Solution: ...
  8. 20 Lines to Write Before Starting Your Pitch Deck.
23 Mar 2019

What is method process analyst? ›

Contributes to the forecast, acquisition, and utilization plans to optimize resources in support of company initiatives and program business plans under the guidance of an experienced analyst, assists in the development and maintenance of Business System factory definition to be used for manufacturing planning.

What is business process delivery? ›

Business Process Delivery professionals execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement.

What is BPM methodology? ›

What Is a BPM Methodology? A BPM methodology is the way your organization approaches your processes. It defines not only the steps you follow when optimizing or building a process but also who will be responsible for achieving the expected gains.

What is BPM with example? ›

BPM is usually defined as a discipline or practice, but it is also an umbrella term to describe tools. Here's a fundamental example: BPM is usually defined as a discipline or practice – similar to DevOps, for example – rather than something you buy or otherwise simply implement and complete.

Is business process management a good career? ›

According to the Bureau of Labor Statistics (BLS), the job outlook for business process managers is strong. The BLS projects that employment in the field of operations research, which includes business process management, is expected to grow by 27% in the coming decade.

What is BPM developer? ›

What Is a BPM Developer? A BPM Developer works in the development and design of business process modeling (BPM). As a BPM developer, you use business process management software to analyze business processes to understand and measure how well they perform over time.

What is the difference between project and process management? ›

Process management deals with ongoing strategies, while project management involves one-time events that typically have a defined start and end point.

What are the four stages of business analysis? ›

Here are the steps for Business Analysis: 1) Enterprise analysis 2) Requirement planning and Management 3) Requirement Elicitation 4) Requirement analysis and Documentation 5) Requirement Communication and 6) Solution Evolution and Validation.

What is Step 7 in the business analytics process? ›

Make a decision and measure the outcome

The analyst will then make decisions and take action based on the derived insights from the model and the organisational goals.

What software do business analysts use? ›

There are multiple excellent options for creating data visualizations as well. Microsoft's Visio is perhaps the most popular with Business Analysts, but Data Analysts might also recommend Tableau, PowerBI, Bokeh, Plotly, or Infogram.

What are the requirements to become a business analyst? ›

Skills Required to Become Business Analyst
  • Degree and Domain Knowledge. You should hold a degree in the relevant field. ...
  • Analytical Skills. Business analysts must possess analytical skills, along with logical and critical thinking. ...
  • Microsoft Excel. ...
  • Negotiation Skills. ...
  • SQL. ...
  • Programming. ...
  • Data Visualization. ...
  • Communication Skills.
26 Sept 2022

What is the salary of process specialist in Cognizant? ›

Cognizant Process Specialist salary in India ranges between ₹ 4.0 Lakhs to ₹ 7.0 Lakhs with an average annual salary of ₹ 5.2 Lakhs. Salary estimates are based on 3.5k Cognizant salaries received from various employees of Cognizant.

What are the two types of process analysis? ›

Two Types of Process Analysis Essays
  • Directional process analysis essays tell the reader how to perform a process, such as cooking biscuits or solving cryptograms.
  • Informational process analysis essays tell about how something is done without giving directions to actually do it.

What is a business analyst in simple terms? ›

Business analysts identify business areas that can be improved to increase efficiency and strengthen business processes. They often work closely with others throughout the business hierarchy to communicate their findings and help implement changes.

What is business process consultant role in SAP? ›

Role involves coordinating with Service Engagement Managers across globe on Upgrade Assessments for the SAP products. Prepare SOW, staffing and Proposal for upgrade assessments.

What is industry process consultant? ›

The primary mission of the Industry Process Consultant is to demonstrate to customers how to get the value of our Industry Solutions Experiences(ISEs), Industry Process Experiences(IPEs), help them to re-engineer their processes leveraging those embedded in the IPEs and supported by the 3DEXPERIENCE platform.

Is a process an engineer? ›

A process engineer is an expert in the equipment, systems and methods used in a manufacturing facility to transform raw materials into a final product form. They are responsible for the smooth operation of production facilities, plants and factories, and often requires a mix of academic and administrative skills.

What is the job role of process associate? ›

Process associates monitor and improve production processes for manufacturing companies. In this role, they assess the effectiveness of existing process systems, maintain process equipment, detect material and machine defects, assess overall production quality, and compile process reports.

What is data processing analyst? ›

Data Processing Analysts are responsible for analyzing and maintaining the data systems of an organization. Their duties include interpreting data, analyzing statistical results, creating databases, identifying patterns from data sets, and undertake data filtering.

What does a senior process analyst do? ›

A senior process analyst is responsible for providing process analysis services to an organization's business partners. You will collaborate with business units to better understand the customer's business strategy, services, processes, and roadmap.

How many hours a week do process engineers work? ›

Process engineers typically work a regular 40-hour week, but they may occasionally work overtime to meet deadlines or solve problems. They may also travel to other plants or sites to observe work processes or to consult with other engineers.

What is QE quality? ›

Before we dive in, let us define QA and QE per Codescience's standards. QA: Quality Analyst – one who ensures/maintains the quality of a product by executing on CodeScience's quality procedures. QE: Quality Engineer – one who automates quality procedures to minimize manual testing efforts.

What qualifications do you need to be a process engineer? ›

How do you become a process engineer? As a minimum requirement for entry-level positions, you'll need a graduate (BEng) or postgraduate MEng) degree in chemical, manufacturing or industrial engineering. Some other relevant degree courses that universities offer include: Chemistry.

What is Process associate salary? ›

Process Associate salary in India ranges between ₹ 1.6 Lakhs to ₹ 3.5 Lakhs with an average annual salary of ₹ 2.4 Lakhs. Salary estimates are based on 83.5k salaries received from Process Associates.

Is there any future for process associate? ›

Career growth prospects for process associates

As an entry-level process associate, you will receive exposure and gather experience in industrial and business processes. All these skills will gradually prepare you to reach the role of a process manager/process lead over the next 10 to 15 years.

What is the salary of associate? ›

Associate salary in India ranges between ₹ 1.8 Lakhs to ₹ 12.9 Lakhs with an average annual salary of ₹ 5.6 Lakhs.

What do data analysts do all day? ›

A data analyst reviews data to identify key insights into a business's customers and ways the data can be used to solve problems. They also communicate this information to company leadership and other stakeholders.

What does an entry-level data analyst do? ›

What Does an Entry-Level Data Analyst Do? The job duties of an entry-level data analyst include working to collect, manage, and analyze data. In this career, your responsibilities often revolve around performing research on business or industry data to define trends or assess performance in a particular sector.

Is data processing analyst a good career? ›

Skilled data analysts are some of the most sought-after professionals in the world. Because the demand is so strong, and the supply of people who can truly do this job well is so limited, data analysts command huge salaries and excellent perks, even at the entry-level.

What do you need to be a business process analyst? ›

Generally speaking, individuals in this profession begin by earning a bachelor's in business management or another relevant business degree. After graduating, some students immediately seek out entry-level positions, while others move onto advanced business degree programs.

What are business process skills? ›

As outlined in the BPMInstitute.org article What is BPM Anyway, BPM is a management discipline used to improve and manage business processes, and includes the use of skills such as process discovery, process mapping and modeling, metrics, key performance indicators (KPI), collaboration, decision-making and process ...

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