Business Process Consultant Job Description (2022)

Job Descriptions

Business Process ConsultantJob Description

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Business process consultantprovides consultation, solutions and change management to the business on risk management processes by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements.

Business Process ConsultantDuties & Responsibilities

To write an effective business process consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included business process consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

The Business Process Consultant must be an excellent communicator, tactful diplomat, problem solver and out of the box thinker – with the ability to understand and respond to customer and business needs in rapidly changing business environment

The Business Process Consultant works closely with the customer, the onsite and the offsite team to manage all activities in regards of preparing the business user groups and units of the customer to use the functionalities and features

The position requires a deep understanding of the business of the customer and the new system, features and functionality to identify and document all needed changes and adjustments required to enable the business operation for users and processes which will interact with the system

(Video) What Does a Business Process Consultant Do?

Facilitate Solutions Design Walkthroughs and obtain Business approval, ensuring business inputs such as processes, GUI and reporting requirements are available and validated with all key impacted users

Performance of Business Analysis tasks for EMEA Depositary Operations to deliver technical and business transformation from Excel Macro based tool support to incremental delivery of functionality in line with the Strategic Roadmap

Meet with internal clients (departmental heads/other business owners) to understand and assess business/operational needs technical and other requirements

Partnering with Business and finance teams in establishing priorities and delivering on strategies to meet business objectives while maintaining or improving finance efficiency

Observing business workflows -20%

Define benefits and business cases for process improvements – 10%

Utilizing and equipping Customer Solutions with a common approach to solving business process problems through the use of Six Sigma tools and other techniques

Business Process ConsultantQualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications forBusiness Process Consultant

List any licenses or certifications required by the position:ITIL, PMP, CIA, CHP, CISA, APICS, ICAR, ASC, CSM, CSCS

Education forBusiness Process Consultant

Typically a job would require a certain level of education.

Employers hiring for the business process consultant job most commonly would prefer for their future employee to have a relevant degree such asBachelor's and Master's DegreeinBusiness, Graduate, Education, Engineering, Management, Health Care, MBA, Business/Administration, Statistics, Technical

Skills forBusiness Process Consultant

Desired skills forbusiness process consultantinclude:

Skills and abilities towards work products

Process improvement methodologies

Business and leads alignment and development of business deliverable processes and capabilities with business needs

Lean

Kaizen

Business and manages alignment and development of business deliverable processes and capabilities with business needs

Business

Risk Management frameworks and Banking Regulatory requirements

Bank products and processes

DFSS

(Video) Consultant Responds: What does a business process consultant do?

(Video) Consultant Responds: What Is A Business Process Consultant?

Desired experience forbusiness process consultantincludes:

Strong Knowledge of Investment Processes & Systems

The ideal candidate will be educated

Interpersonal and team skills with the ability to work cross-functionally with executive management and functional leaders on sensitive and/or emotional issues

Data analysis and predictive modeling experience

Assist in conducting detailed joint planning run analysis to have a better system adoption

Must be able to analyze system operability against client needs using proven methods to determine best practices

Business Process ConsultantExamples

Our growing company is looking to fill the role of business process consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for business process consultant

  • You will be able to use your specific insights to manage business change on a large scale and drive transformation within our organization
  • Monitors on - ongoing progress of testing related to business processes / Migrations & Implementations (e.g.., collect and review data
  • Completes required business cases and identifies opportunities to streamline and improve workflow processes, introduce improved management control and reporting
  • Looks for ways to better align business process and information flow to meet end users' needs with an emphasis on process integration, process improvement, non-value activity avoidance and sustainable cost savings
  • Creating process maps and other process documentation – 30%
  • Facilitating requirements gathering sessions – 5%
  • Authoring Recommendations and Observation Reports – 10%
  • Documenting User Stories – 5%
  • Presenting Status and Findings to Key Stakeholders – 10%
  • Health Check Assessments – 10%

Qualifications for business process consultant

  • Organizational skills that include supporting both project management and team leadership will be heavily utilized
  • Applicable experience in using analytic methods to review and evaluate Federal, State, local
  • MS Access, PowerPoint, Excel
  • Excellent English language, other language skills are a plus
  • Knowledge of and certified in Pega required
  • Knowledge of and preferably certified in PEGA

Our company is growing rapidly and is hiring for a business process consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.

(Video) Day at Work: Business Process Consultant

Responsibilities for business process consultant

  • Operating under minimal supervision, with wide latitude for independent judgment
  • Facilitates operational readiness as needed including
  • Conduct complex quantitative and qualitative analysis to identify and solve problems and develop innovative solutions to support continuous quality improvement
  • Supports HEDIS Operations
  • Provide instruction and guidance to lower level professionals
  • Create, manage and maintain project/program/portfolio delivery frameworks incl
  • Drive process and policy implementation and use following requests for continuous improvements in various size and complexity from line and executive management
  • Manage relevant stakeholders and lead requirements capturing, process development, and change communication about roles & responsibilities
  • Facilitate design of internal processes to support the IT Operating Model process efficiency and execution in a multi-vendor environment
  • Make recommendations for the tool support of processes, and engage with tool owners and architects

Qualifications for business process consultant

  • Bachelor or Master's degree in relevant areas preffered
  • Knowledge of BMO products and services a plus
  • Strong skills with core Microsoft Office suite, especially MS Excel and Power Point
  • Working knowledge of electronic GMP systems (Trackwise, LIMS, CMMS, Oracle EBS, SAP, ) preferred
  • Knowledge of the Smart Loan and Loanet applications is a requirement
  • Ability to prioritize, take initiative, work well under pressure essential

Our growing company is hiring for a business process consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for business process consultant

  • A Bachelor’s degree or higher or 5+ years of experience within the chemical industry
  • 5+ years of experience in SAP Sales and Distribution (SD) module with at least one end-to-end implementation
  • High degree of knowledge regarding critical SAP master data elements (Customers, Pricing)
  • Knowledge of the SAP Global Trade Services (GTS) module (Legal Control, Preference, FTA)
  • Integration experience with other SAP modules like PP, MM, FI, QM, EHS
  • Makes decisions applicable to level of influence in the organization
  • Must have good interpersonal skills and a positive attitude, a self-starter
  • Able to work flexible hours and meet deadlines
  • Willing to travel on a project basis – up to 30% per year
  • Lead projects to assess a client’s current Risk Management processes, their current metrics and measures and the use of our systems to drive efficiencies and insights within their company

Qualifications for business process consultant

  • Likely to have at least 2 years of experience in consulting activities, some of which should be in design and simulate business processes
  • Have excellent written and oral communication and interpersonal skills
  • Experience working with Microsoft Windows applications, specifically Word and Excel and Project
  • Knowledge in Microsoft SQL
  • Experience in the SCRUM SDLC methodology
  • Experience in a logistics, manufacturing, production or environment

Our growing company is hiring for a business process consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities for business process consultant

  • Designs and develops standard reports for analysis
  • Develops and conducts moderately complex process related training and communications
  • Implements policies, processes and standards
  • Gathers metrics and produce moderate to highly complex reports and executive summaries
  • Identifies, records, recommends, and implements improvement opportunities based upon findings
  • Ability to lead across a wide variety of process and data analysis assignments with minimal supervision and leadership guidance
  • Provide a collective viewpoint and feedback to the horizontal groups based on the execution of the processes listed above
  • Provides leadership and / or perform necessary administrative duties as required to manage the group
  • Performing gas scheduling functions related to accurate and timely pipeline nominations
  • Utilizing electronic bulletin boards to schedule product movement

Qualifications for business process consultant

  • 5+ years minimum technical casino experience required in supporting sbX, Advantage and EZ Pay systems, system/slot machine troubleshooting, installation and maintenance
  • Bachelor degree (or higher) required in computer sciences or instructional techniques
  • Must have a minimum of 3-5 years of successful experience training adult learners in technical areas and systems
  • Excellent working knowledge of computers and networking preferred
  • Knowledge of networking and troubleshooting processes required
  • Experience in a change management, operations process improvement, performance improvement or organisational development project role

Our growing company is hiring for a business process consultant. To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities for business process consultant

  • Identify new approaches and solutions to business issues identified through analysis of processes
  • Work directly with identified functions and departments across our business to gather data, capture requirements, and analyse information
  • Monitoring and resolving volumetric discrepancies
  • Managing pipeline imbalances and optimizing pipeline capacities
  • Entering and managing nomination data in an internal accounting system
  • Communicating pipeline tariff rate changes
  • Reviewing and approving pipeline transportation and storage invoices
  • Acting as a liaison with settlements team on pipeline and storage invoice reconciliation other duties assigned as required
  • Proficient use and knowledge in the Endur/gMo trading application
  • This position requires working before/after regular working hours including work on holidays and/or weekends

Qualifications for business process consultant

  • The innate ability to see the interconnectedness of things
  • Must be focused on end-to-end delivery and maintenance of operational solution frameworks, from how to iteratively develop feasible custom solutions leveraging standard
  • Operational capabilities to meet client needs and budget constraints, to documentation of contract language to set proper client expectations, can we bill, implement and maintain the promised custom support
  • Must be able to distinguish between standard and custom operational support
  • Experience leading teams and projects for 7-10 years, including managing multiple initiatives simultaneously
  • Proactive, self-starting, self-sufficient individual with high level of ownership

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(Video) How to Find a Good Business Process Consultant?

FAQs

What is a business process consultant? ›

A business process consultant is an outside consultant who comes into your business and helps you document your processes, policies, and procedures. Meaning, they get to know your business structure by mapping out the roles, responsibilities, SOPs, and workflows.

What is the role of process consultant? ›

Role in organizational development

In organization development, a process consultant is a specialized type of consultant who acts as a facilitator to help groups deal with issues involving the process in a meeting, rather than with the actual tasks themselves.

Why be a business process consultant? ›

Business process consulting is a specialized field that focuses on helping companies analyze, streamline, and transform the way they do business. The goals are to cut costs, increase profits, and provide a better experience for both staff and customers.

What is a business process role? ›

Business Process Managers are the ones who manage, evaluate, observe, design, plan, monitor, and control the whole business process. Business Process Managers play a vital role in manufacturing, production, and development industries.

What is BPM certification? ›

A BPM certification is an internationally recognized standard that designates a person as a Business Process Management professional. These professionals can oversee business methods and pinpoint areas where they can make changes.

How do you become a process consultant? ›

You will need a bachelor's degree in business, finance, or a related field and may also want to obtain a master's degree in Business Administration. If you have a particular company you would like to consult with, study the processes, learn how to streamline productions and seek leadership positions.

What is the difference between business analyst and business consultant? ›

One of these differences is that most consultants specialize in a certain field and can therefore offer advice on a variety of issues within that field. An analyst typically specializes in one area within a field and can only offer advice related to that specific area.

Why is process consultation important? ›

Deepens Relationships

A process consulting approach builds trust, transparency, and collaboration and leads to deepened relationships both inside and outside of the organization.

What is process consultation model? ›

“Process consultation (PC) is the creation of a relationship with the client that permits the client to perceive, understand and act on the process events that occur in the client's internal and external environment in order to improve the situation as defined by the client” (Schein, 1999, p. 20).

What is process consulting planning? ›

Process consulting means the analysis & improvement of company processes by a 3rd party expert. By making processes more efficient, process consultants help to reduce time spent in meetings, resolve conflicts, and improve efficiency. Coaching is the universal language of change and learning.

Which consultants provide clients with guidance regarding business process Optimisation? ›

Management consultants work to provide solutions to the client's changing business needs. The scope of engagement is highly variable and can include core strategy development, large scale implementation, process optimization, change management, and new technology introduction.

What is process improvement in IT? ›

Process Improvement is the proactive task of identifying, analyzing and improving upon existing business processes within an organization for optimization and to meet new quotas or standards of quality.

What are the 5 core business processes? ›

At the core, every business is fundamentally a collection of five Interdependent processes, each of which flows into the next:
  • Value-Creation. Discovering what people need, want, or could be encouraged to want, then creating it.
  • Marketing. ...
  • Sales. ...
  • Value-Delivery. ...
  • Finance.

What are business process skills? ›

As outlined in the BPMInstitute.org article What is BPM Anyway, BPM is a management discipline used to improve and manage business processes, and includes the use of skills such as process discovery, process mapping and modeling, metrics, key performance indicators (KPI), collaboration, decision-making and process ...

How much does BPM certification cost? ›

Here are the exam fees (as of the writing of this article) for different levels of certifications: CBPA (Certified Business Process Associate): $400 for members, and $550 for non-members. CBPP (Certified Business Process Professional): $500 for members, and $650 for non-members.

What is BPM with example? ›

BPM is usually defined as a discipline or practice, but it is also an umbrella term to describe tools. Here's a fundamental example: BPM is usually defined as a discipline or practice – similar to DevOps, for example – rather than something you buy or otherwise simply implement and complete.

What are BPM tools used for? ›

BPM tools are used to design a systematic approach to optimize business processes. They are used to model, implement, and automate business workflows with the goal of improving corporate performance by minimizing errors, inefficiencies, and miscommunication.

What makes a good consultant? ›

A good consultant is an intuitive, skilled communicator with an expansive vocabulary. They know when and how to bring a complementary tone to a client setting, and can communicate their expertise through a variety of means. As oral communicators, they are effective presenters capable of making clear and concise points.

How long does it take to become a consultant? ›

They have clinical responsibilities and administrative responsibilities in managing SAS and junior doctors. They usually work in hospitals or community settings. After graduating from medical school, it takes around six to eight years to become a consultant.

How can I improve my consulting skills? ›

Let's begin.
  1. Enjoy problem solving. The goal of a consulting project isn't to maintain the status quo. ...
  2. Make the most of presentations. Of course, it's not enough to have a solid proposal. ...
  3. Employ stellar communication skills. ...
  4. Be flexible. ...
  5. Put your client first. ...
  6. Demonstrate clear value. ...
  7. Be a change management expert.

Which position is higher analyst or consultant? ›

What is the difference between a business analyst and a consultant? Depends from company to company. Generally Consultant is a higher level position(though this position does not exist in every company). Business Analysts have to gather and document requirements from clients.

Do I need a degree to be a business consultant? ›

A bachelor's degree in business management, marketing, economics, engineering, or a similar area is often the minimum requirement for becoming a business consultant. Top business consulting firms usually require a master's degree.

Which is Better business analyst or functional consultant? ›

Therefore my conclusion is that the Business Analyst provides the requirements and the Functional Consultant is the subject matter expert of the target system that determines how the target system can best meet the requirements and what to do about the functional gaps.

What are the 4 main forms of the consultative process? ›

There are four consultation options: full public, targeted, confidential and post-decision.

What are the 5 steps or phases of consulting? ›

Contact, Discussion, Negotiation, Implementation and Evaluation, these are the active stages of the consulting process as I experience it.

What are the three consulting approaches? ›

There are three primary models of business consulting: Expert, Doctor, and Process Consultation. Only one will leave your organization more capable of future self-development, more aware of its own operating system, more highly networked, and more oriented to a sense of ownership and accountability.

What is the difference between the content and process of consultation? ›

Content includes a specific body of knowledge. Process includes the relationship patterns within the client organization as well as between the clients and the consultants.

What is one of the major limitations of the internal consultant? ›

Disadvantage #1: Ambiguity

Most internal consultants find one of their biggest dilemmas in the lack of a defined role. Whether due to lack of specification in the contract or in the job description, a nebulous understanding of the role can cause a lot of frustration for any internal consultant.

Which consultant show the company how do you perform business process flow in the new software? ›

A business process consultant is someone you can hire to help document and format your workflows into repeatable systems and processes. They may also advise you on how to improve your processes, help get your business process management (BPM) program running smoothly, and so on.

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