Business Process Management Journal (2022)

Description

Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success and in so doing, disseminates best practice.

Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business.

Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. Coverage includes:

  • BPM in eBusiness, eCommerce and eGovernment
  • Web-based enterprise application integration
  • eBPM, ERP, CRM, ASP & SCM
  • Knowledge management and learning organization
  • Methodologies, techniques and tools of business process modeling, analysis and design
  • Techniques of moving from one-shot business process re-engineering to continuous improvement
  • Best practices in BPM
  • Performance management
  • Tools and techniques of change management
  • BPM case studies
  • Editor

    • ProfessorMajedAl-Mashari
      King Saud University-Saudi Arabia
      [emailprotected]
  • Editorial Assistant

    • Mabrook S.Al-Rakhami
      King Saud University-Saudi Arabia
      [emailprotected]
  • Publisher

    • CatherineMcAteer
      Emerald Publishing-UK
      [emailprotected]
  • Journal Editorial Office (For queries related to pre-acceptance)

    • PoonamSawant
      Emerald Publishing
      [emailprotected]
  • Supplier Project Manager (For queries related to post-acceptance)

    • Subha SriAneesh
      Emerald Publishing
      [emailprotected]
  • Editorial Advisory Board

    • ProfessorHassanAbdalla
      De Montfort University-UK
    • ProfessorFredericAdam
      University College Cork-Ireland
    • DrHartiniAhmad
      Universiti Utara Malaysia-Malaysia
    • DrDavideAloini
      University of Pisa-Italy
    • ProfessorMustafaAlshawi
      University of Salford-UK
    • ProfessorBirdoganBaki
      Karadeniz Technical University -Turkey
    • ProfessorSaad HajBakry
      King Saud University-Saudi Arabia
    • DrIliaBider
      Ibisoft AB -Sweden
    • ProfessorManlioDel Giudice
      Deputy Rector for Erasmus Affairs, University of Rome “Link Campus”-Italy
    • DrAmitDeokar
      University of Massachusetts Lowell-USA
    • ProfessorGeorgios IDoukidis
      Athens University of Economics & Business-Greece
    • ProfessorA SharafEldin
      Helwan University-Egypt
    • SamuelFosso WambaPh.D.
      Department of Information, Operations, and Management Sciences, Universite de Toulouse-France
    • DrIlseGeldenhuys
      University of Pretoria-South Africa
    • ProfessorAngappaGunasekaran
      Penn State Harrisburg-USA
    • ProfessorSulimanHawamdeh
      College of Information, University of North Texas -USA
    • Professor DrBerndHeinrich
      University of Regensburg-Germany
    • ProfessorZahirIrani
      University of Bradford-UK
    • Associate ProfessorAdamJablonski
      WSB University in Poznan-Poland
    • ProfessorMahadeo PJaiswal
      Management Development Institute Gurgaon -India
    • ProfessorKaiJakobs
      Technical University of Aachen-Germany
    • DrIsmailKhalil
      Johannes Kepler University Linz, Austria-Austria
    • DrGyeung-MinKim
      Ewha Womans University-South Korea
    • DrPeterKüng
      IT Architecture and Standards-Switzerland
    • DrMing-FongLai
      National Applied Research Laboratories-Taiwan (Republic of China)
    • ProfessorBinshanLin
      Louisiana State University in Shreveport-USA
    • ProfessorJanMendling
      Vienna University of Economics and Business Administration-Austria
    • DrNawazMohamudally
      University of Technology-Mauritius
    • ProfessorAihieOsarenkhoe
      University of Gävle-Sweden
    • ProfessorRafaelPaim
      Cefet-RJ DEPRO/DEPES-Brazil
    • DrThomás F. EspinoRodríguez
      University of Las Palmas de Gran Canaria-Spain
    • MichaelRosemann
      Queensland University of Technology -Australia
    • MrChristopherSeow
      University of Bath-UK
    • DrAfzaal HSeyal
      Institute of Technology Brunei-Brunei Darussalam
    • Distinguished ProfessorMuzaffarShaikh
      Florida Institute of Technology-USA
    • ProfessorNamchulShin
      Pace University School of CSIS-USA
    • ProfTogar MSimatupang
      Bandung Institute of Technology-Indonesia
    • DrKimberlee DSnyder
      Winona State University-USA
    • DrKhalid SSoliman
      Hofstra University-USA
    • DrMohamedTounsi
      Prince Sultan University-Saudi Arabia
    • DrZulkifli MohamedUdin
      University Utara Malaysia -Malaysia
    • ProfessorChristianWagner
      City University of Hong Kong-Hong Kong
    • ProfessorAnthonyWensley
      Rotman School of Business-Canada
  • Founding Editor

    • ProfessorMohamedZairi()
      Bradford University School of Management-UK
      [emailprotected]
  • Editorial Advisory Group

    • ProfessorThomasDavenport
      Babson College -USA
    • ProfessorVarunGrover
      University of Arkansas-USA
    • DrH JamesHarrington
      The Harrington Institute -USA
    • ProfessorN VenkatVenkatraman
      Boston University-USA

Before you start

For queries relating to the status of your paper pre decision, please contact the Editor or Journal Editorial Office. For queries post acceptance, please contact the Supplier Project Manager. These details can be found in the Editorial Team section.

Author responsibilities

Our goal is to provide you with a professional and courteous experience at each stage of the review and publication process. There are also some responsibilities that sit with you as the author. Our expectation is that you will:

  • Respond swiftly to any queries during the publication process.
  • Be accountable for all aspects of your work. This includes investigating and resolving any questions about accuracy or research integrity
  • Treat communications between you and the journal editor as confidential until an editorial decision has been made.
  • Read about our research ethics for authorship.These state that you must:
    • Include anyone who has made a substantial and meaningful contribution to the submission (anyone else involved in the paper should be listed in the acknowledgements).
    • Exclude anyone who hasn’t contributed to the paper, or who has chosen not to be associated with the research.
  • If your article involves human participants, you must ensure you have considered whether or not you require ethical approval for your research, and include this information as part of your submission. Find out more about informed consent.

Research and publishing ethics

Our editors and employees work hard to ensure the content we publish is ethically sound. To help us achieve that goal, we closely follow the advice laid out in the guidelines and flowcharts on the COPE (Committee on Publication Ethics) website.

We have also developed our research and publishing ethics guidelines. If you haven’t already read these, we urge you to do so – they will help you avoid the most common publishing ethics issues.

A few key points:

  • Any manuscript you submit to this journal should be original. That means it should not have been published before in its current, or similar, form. Exceptions to this rule are outlined in our pre-print and conference paper policies. If any substantial element of your paper has been previously published, you need to declare this to the journal editor upon submission. Please note, the journal editor may useCrossref Similarity Checkto check on the originality of submissions received. This service compares submissions against a database of 49 million works from 800 scholarly publishers.
  • Your work should not have been submitted elsewhere and should not be under consideration by any other publication.
  • If you have a conflict of interest, you must declare it upon submission; this allows the editor to decide how they would like to proceed. Read about conflict of interest in our research and publishing ethics guidelines.
  • By submitting your work to Emerald, you are guaranteeing that the work is not in infringement of any existing copyright.

Third party copyright permissions

Prior to article submission, you need to ensure you’ve applied for, and received, written permission to use any material in your manuscript that has been created by a third party. Please note, we areunable to publish any article that still has permissions pending.The rights we requireare:

  • Non-exclusive rights to reproduce the material in the article or book chapter.
  • Print and electronic rights.
  • Worldwide English-language rights.
  • To use the material for the life of the work. That means there should be no time restrictions on its re-use e.g. a one-year licence.

We area member of theInternational Association of Scientific, Technical, and Medical Publishers(STM)and participatein the STM permissions guidelines, a reciprocal free exchange of material with other STM publishers. In some cases, this may mean that you don’t need permission to re-use content.If so, please highlight this at the submission stage.

Please take a few moments to read our guide to publishing permissionsto ensure you have met all the requirements, so that we can process your submission without delay.

Open access submissions and information

All our journals currently offer two open access (OA) publishing paths; gold open access and green open access.

If you would like to, or are required to, make the branded publisher PDF (also known as the version of record) freely available immediately upon publication, you should select the gold open access route during the submission process.

If you’ve chosen to publish gold open access, this is the point you will be asked to pay the APC (article processing charge). This varies per journal and can be found on our APC price list or on the editorial system at the point of submission. Your article will be published with a Creative Commons CC BY 4.0 user licence, which outlines how readers can reuse your work.

Alternatively, if you would like to, or are required to, publish open access but your funding doesn’t cover the cost of the APC, you can choose the green open access, or self-archiving, route. As soon as your article is published, you can make the author accepted manuscript (the version accepted for publication) openly available, free from payment and embargo periods.

For UK journal article authors - if you wish to submit your work accepted by us to REF 2021, you must make a ’closed deposit’ of your accepted manuscript to your respective institutional repository upon acceptance of your article. Articles accepted for publication after 1st April 2018 should be deposited as soon as possible, but no later than three months after the acceptance date. For further information and guidance, please refer to the REF 2021 website.

You can find out more about our open access routes, our APCs and waivers and read our FAQson our open research page.

Find out about open

Transparency and Openness Promotion (TOP) Guidelines

We are a signatory of the Transparency and Openness Promotion (TOP) Guidelines, a framework that supports the reproducibility of research through the adoption of transparent research practices. That means we encourage you to:

  • Cite and fully reference all data, program code, and other methods in your article.
  • Include persistent identifiers, such as a Digital Object Identifier (DOI), in references for datasets and program codes. Persistent identifiers ensure future access to unique published digital objects, such as a piece of text or datasets. Persistent identifiers are assigned to datasets by digital archives, such as institutional repositories and partners in the Data Preservation Alliance for the Social Sciences (Data-PASS).
  • Follow appropriate international and national procedures with respect to data protection, rights to privacy and other ethical considerations, whenever you cite data. For further guidance please refer to ourresearch and publishing ethics guidelines. For an example on how to cite datasets, please refer to the referencessection below.

Prepare your submission

Manuscript support services

We arepleased to partner withEditage,a platform that connects you with relevant experts in language support, translation, editing, visuals, consulting, and more. After you’ve agreed a fee, they will work with you to enhance your manuscript and get it submission-ready.

This is an optional service for authors who feel they need a little extra support. It does not guarantee your work will be accepted for review or publication.

Visit Editage

Manuscript requirements

Before you submit your manuscript, it’s important you read and follow the guidelines below. You will also find some useful tips in our structureyour journal submission how-to guide.

Format

Article files should be provided in Microsoft Word format

While you are welcome to submit a PDF of the document alongside the Word file, PDFs alone are not acceptable. LaTeX files can also be used but only if an accompanying PDF document is provided. Acceptable figure file types are listed further below.

Article length / word count

Articles should be between 8000 and 10000 words in length. This includes all text, for example, the structured abstract, references, all text in tables, and figures and appendices.

Please allow 280 words for each figure or table.

Article title

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A concisely worded title should be provided.

Author details

The names of all contributing authors should be added to the ScholarOne submission; please list them in the order in which you’d like them to be published. Each contributing author will need their own ScholarOne author account, from which we will extract the following details:

  • Author email address (institutional preferred).
  • Author name. We will reproduce it exactly, so any middle names and/or initials they want featured must be included.
  • Author affiliation. This should be where they were based when the research for the paper was conducted.

In multi-authored papers, it’s important that ALL authors that have made a significant contribution to the paper are listed. Those who have provided support but have not contributed to the research should be featured in an acknowledgements section. You should never include people who have not contributed to the paper or who don’t want to be associated with the research. Read about our research ethics for authorship.

Biographies and acknowledgements

If you want to include these items, save them in a separate MicrosoftWord document and upload the file with your submission. Where they are included, a brief professional biography of not more than 100 words should be supplied for each named author.

Research funding

Your article must reference all sources of external research funding in the acknowledgements section. You should describe the role of the funder or financial sponsor in the entire research process, from study design to submission.

Structured abstract

All submissions must include a structured abstract, following the format outlined below.

These four sub-headings and their accompanying explanations must always be included:

  • Purpose
  • Design/methodology/approach
  • Findings
  • Originality

The following three sub-headings are optional and can be included, if applicable:

  • Research limitations/implications
  • Practical implications
  • Social implications


You can find some useful tips in our writean article abstracthow-to guide.

The maximum length of your abstract should be 250 words in total, including keywords and article classification (see the sections below).

Keywords

Your submission should include up to 12 appropriate and short keywords that capture the principal topics of the paper. Our Creating an SEO-friendly manuscripthow to guide contains some practical guidance on choosing search-engine friendly keywords.

Please note, while we will always try to use the keywords you’ve suggested, the in-house editorial team may replace some of them with matching terms to ensure consistency across publications and improve your article’s visibility.

Article classification

During the submission process, you will be asked to select a type for your paper; the options are listed below. If you don’t see an exact match, please choose the best fit:

  • Original Article

You will also be asked to select a category for your paper. The options for this are listed below. If you don’t see an exact match, please choose the best fit:

Research paper.Reports on any type of research undertaken by the author(s), including:

  • The construction or testing of a model or framework
  • Action research
  • Testing of data, market research or surveys
  • Empirical, scientific or clinical research
  • Papers with a practical focus

Viewpoint.Covers any paper where content is dependent on the author's opinion and interpretation. This includes journalistic and magazine-style pieces.

Technical paper.Describes and evaluates technical products, processes or services.

Conceptual paper.Focuses on developing hypotheses and is usually discursive. Covers philosophical discussions and comparative studies of other authors’ work and thinking.

Case study.Describes actual interventions or experiences within organizations. It can be subjective and doesn’t generally report on research. Also covers a description of a legal case or a hypothetical case study used as a teaching exercise.

Literature review.This category should only be used if the main purpose of the paper is to annotate and/or critique the literature in a particular field. It could be a selective bibliography providing advice on information sources, or the paper may aim to cover the main contributors to the development of a topic and explore their different views.

General review.Provides an overview or historical examination of some concept, technique or phenomenon. Papers are likely to be more descriptive or instructional (‘how to’ papers) than discursive.

Headings

Headings must be concise, with a clear indication of the required hierarchy.

The preferred format is for first level headings to be in bold, and subsequent sub-headings to be in medium italics.

Notes/endnotes

Notes or endnotes should only be used if absolutely necessary. They should be identified in the text by consecutive numbers enclosed in square brackets. These numbers should then be listed, and explained, at the end of the article.

Figures

All figures (charts, diagrams, line drawings, webpages/screenshots, and photographic images) should be submitted electronically. Both colour and black and white files are accepted.

There are a few other important points to note:

  • All figures should be supplied at the highest resolution/quality possible with numbers and text clearly legible.
  • Acceptable formats are .ai, .eps, .jpeg, .bmp, and .tif.
  • Electronic figures created in other applications should be supplied in their original formats and should also be either copied and pasted into a blank MS Word document, or submitted as a PDF file.
  • All figures should be numbered consecutively with Arabic numerals and have clear captions.
  • All photographs should be numbered as Plate 1, 2, 3, etc. and have clear captions.

Tables

Tables should be typed and submitted in a separate file to the main body of the article. The position of each table should be clearly labelled in the main body of the article with corresponding labels clearly shown in the table file. Tables should be numbered consecutively in Roman numerals (e.g. I, II, etc.).

Give each table a brief title. Ensure that any superscripts or asterisks are shown next to the relevant items and have explanations displayed as footnotes to the table, figure or plate.

Supplementary files

Where tables, figures, appendices, and other additional content are supplementary to the article but not critical to the reader’s understanding of it, you can choose to host these supplementary files alongside your article on Insight, Emerald’s content hosting platform, or on an institutional or personal repository. All supplementary material must be submitted prior to acceptance.

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If you choose to host your supplementary files on Insight, you must submit these as separate files alongside your article. Files should be clearly labelled in such a way that makes it clear they are supplementary; Emerald recommends that the file name is descriptive and that it follows the format ‘Supplementary_material_appendix_1’ or ‘Supplementary tables’. All supplementary material must be mentioned at the appropriate moment in the main text of the article, there is no need to include the content of the file but only the file name. A link to the supplementary material will be added to the article during production, and the material will be made available alongside the main text of the article at the point of EarlyCite publication.

Please note that Emerald will not make any changes to the material; it will not be copyedited, typeset, and authors will not receive proofs. Emerald therefore strongly recommends that you style all supplementary material ahead of acceptance of the article.

Emerald Insight can host the following file types and extensions:

  • Adobe Acrobat (.pdf)
  • MS Word document (.doc, .docx)
  • MS Excel (.xls, xlsx)
  • MS PowerPoint (.pptx)
  • Image (.png, .jpeg, .gif)
  • Plain ASCII text (.txt)
  • PostScript (.ps)
  • Rich Text Format (.rtf)

If you choose to use an institutional or personal repository, you should ensure that the supplementary material is hosted on the repository ahead of submission, and then include a link only to the repository within the article. It is the responsibility of the submitting author to ensure that the material is free to access and that it remains permanently available.

Please note that extensive supplementary material may be subject to peer review; this is at the discretion of the journal Editor and dependent on the content of the material (for example, whether including it would support the reviewer making a decision on the article during the peer review process).

References

All references in your manuscript must be formatted using one of the recognised Harvard styles. You are welcome to use the Harvard style Emerald has adopted – we’ve provided a detailed guide below. Want to use a different Harvard style? That’s fine, our typesetters will make any necessary changes to your manuscript if it is accepted. Please ensure you check all your citations forcompleteness, accuracy and consistency.

Emerald’s Harvard referencing style

References to other publications in your text should be written as follows:

  • Single author: (Adams, 2006)
  • Two authors: (Adams and Brown, 2006)
  • Three or more authors: (Adamset al., 2006) Please note, ‘et al' should always be written in italics.

A few other style points. These apply to both the main body of text and your final list of references.

  • When referring to pages in a publication, use ‘p.(page number)’ for a single page or ‘pp.(page numbers)’ to indicate a page range.
  • Page numbers should always be written out in full, e.g. 175-179, not 175-9.
  • Where a colon or dash appears in the title of an article or book chapter, the letter that follows that colon or dash should always be lower case.
  • When citing a work with multiple editors, use the abbreviation ‘Ed.s’.

At the end of your paper, please supply a reference list in alphabetical order using the style guidelines below. Where a DOI is available, this should be included at the end of the reference.

For books

Surname, initials (year),title of book, publisher, place of publication.

e.g. Harrow, R. (2005),No Place to Hide, Simon & Schuster, New York, NY.

For book chapters

Surname, initials (year), "chapter title", editor's surname, initials(Ed.), title of book, publisher, place of publication, page numbers.

e.g. Calabrese, F.A. (2005), "The early pathways: theory to practice – a continuum", Stankosky, M. (Ed.),Creating the Discipline of Knowledge Management, Elsevier, New York, NY, pp.15-20.

For journals

Surname, initials (year), "title of article",journal name, volume issue, page numbers.

e.g. Capizzi, M.T. and Ferguson, R. (2005), "Loyalty trends for the twenty-first century",Journal of Consumer Marketing, Vol. 22 No. 2, pp.72-80.

For published
conference proceedings

Surname, initials (year of publication), "title of paper", in editor’s surname, initials (Ed.),title of published proceeding which may include place and date(s) held, publisher, place of publication, page numbers.

e.g. Wilde, S. and Cox, C. (2008), “Principal factors contributing to the competitiveness of tourism destinations at varying stages of development”, in Richardson, S., Fredline, L., Patiar A., & Ternel, M. (Ed.s),CAUTHE 2008: Where the 'bloody hell' are we?, Griffith University, Gold Coast, Qld, pp.115-118.

For unpublished
conference proceedings

Surname, initials (year), "title of paper", paper presented at [name of conference], [date of conference], [place of conference], available at: URL if freely available on the internet (accessed date).

e.g. Aumueller, D. (2005), "Semantic authoring and retrieval within a wiki", paper presented at the European Semantic Web Conference (ESWC), 29 May-1 June, Heraklion, Crete, available at:http://dbs.uni-leipzig.de/file/aumueller05wiksar.pdf(accessed 20 February 2007).

For working papers

Surname, initials (year), "title of article", working paper [number if available], institution or organization, place of organization, date.

e.g. Moizer, P. (2003), "How published academic research can inform policy decisions: the case of mandatory rotation of audit appointments", working paper, Leeds University Business School, University of Leeds, Leeds, 28 March.

For encyclopaedia entries
(with no author or editor)

Title of encyclopaedia(year), "title of entry", volume, edition, title of encyclopaedia, publisher, place of publication, page numbers.

e.g.Encyclopaedia Britannica(1926), "Psychology of culture contact", Vol. 1, 13th ed., Encyclopaedia Britannica, London and New York, NY, pp.765-771.

(for authored entries, please refer to book chapter guidelines above)

For newspaper
articles (authored)

Surname, initials (year), "article title",newspaper, date, page numbers.

e.g. Smith, A. (2008), "Money for old rope",Daily News, 21 January, pp.1, 3-4.

For newspaper
articles (non-authored)

Newspaper(year), "article title", date, page numbers.

e.g.Daily News(2008), "Small change", 2 February, p.7.

For archival or other unpublished sources

Surname, initials (year), "title of document", unpublished manuscript, collection name, inventory record, name of archive, location of archive.

e.g. Litman, S. (1902), "Mechanism & Technique of Commerce", unpublished manuscript, Simon Litman Papers, Record series 9/5/29 Box 3, University of Illinois Archives, Urbana-Champaign, IL.

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For electronic sources

If available online, the full URL should be supplied at the end of the reference, as well as the date that the resource was accessed.

Surname, initials (year), “title of electronic source”, available at: persistent URL (accessed date month year).

e.g. Weida, S. and Stolley, K. (2013), “Developing strong thesis statements”, available at: https://owl.english.purdue.edu/owl/resource/588/1/ (accessed 20 June 2018)

Standalone URLs, i.e. those without an author or date, should be included either inside parentheses within the main text, or preferably set as a note (Roman numeral within square brackets within text followed by the full URL address at the end of the paper).

For data

Surname, initials (year),title of dataset, name of data repository, available at: persistent URL, (accessed date month year).

e.g. Campbell, A. and Kahn, R.L. (2015),American National Election Study, 1948, ICPSR07218-v4, Inter-university Consortium for Political and Social Research (distributor), Ann Arbor, MI, available at:https://doi.org/10.3886/ICPSR07218.v4 (accessed 20 June 2018)

Submit your manuscript

There are a number of key steps you should follow to ensure a smooth and trouble-free submission.

Double check your manuscript

Before submitting your work, it is your responsibility to check that the manuscript is complete, grammatically correct, and without spelling or typographical errors. A few other important points:

  • Give the journal aims and scope a final read. Is your manuscript definitely a good fit? If it isn’t, the editor may decline it without peer review.
  • Does your manuscript comply with our research and publishing ethics guidelines?
  • Have you cleared any necessary publishing permissions?
  • Have you followed all the formatting requirements laid out in these author guidelines?
  • Does the manuscript contain any information that might help the reviewer identify you? This could compromise the anonymous peer review process. A few tips:
    • If you need to refer to your own work, use wording such as ‘previous research has demonstrated’ not ‘our previous research has demonstrated’.
    • If you need to refer to your own, currently unpublished work, don’t include this work in the reference list.
    • Any acknowledgments or author biographies should be uploaded as separate files.
    • Carry out a final check to ensure that no author names appear anywhere in the manuscript. This includes in figures or captions.

You will find a helpful submission checklist on the website Think.Check.Submit.

The submission process

All manuscripts should be submitted through our editorial systemby the corresponding author.

A separate author account is required for each journal you submit to. If this is your first time submitting to this journal, please choose the Create an account or Register now option in the editorial system. If you already have an Emerald login, you are welcome to reuse the existing username and password here.

Please note, the next time you log into the system, you will be asked for your username. This will be the email address you entered when you set up your account.

Don't forget to add yourORCiD ID during the submission process. It will be embedded in your published article, along with a link to the ORCiD registry allowing others to easily match you with your work.

Don’t have one yet? It only takes a few moments to register for a free ORCiD identifier.

During the submission process, you will have the opportunity to indicate whether you would like to publish your paper via the gold open access route.

Visit the ScholarOne support centrefor further help and guidance.

What you can expect next

You will receive an automated email from the journal editor, confirming your successful submission. It will provide you with a manuscript number, which will be used in all future correspondence about your submission. If you have any reason to suspect the confirmation email you receive might be fraudulent, please contact our Rights team on [emailprotected]

Post submission

Review and decision process

Each submission is checked by the editor. At this stage, they may choose to decline or unsubmit your manuscript if it doesn’t fit the journal aims and scope, or they feel the language/manuscript quality is too low.

If they think it might be suitable for the publication, they will send it to at least two independent referees for double anonymous peer review. Once these reviewers have provided their feedback, the editor may decide to accept your manuscript, request minor or major revisions, or decline your work.

While all journals work to different timescales, the goal is that the editor will inform you of their first decision within 60 days.

During this period, we will send you automated updates on the progress of your manuscript via our submission system, or you can log in to check on the current status of your paper. Each time we contact you, we will quote the manuscript number you were given at the point of submission. If you receive an email that does not match these criteria, it could be fraudulent and we recommend you email [emailprotected]

If your submission is accepted

Open access

If you’ve chosen to publish gold open access, this is the point you will be asked to pay the APC (article processing charge). This varies per journal and can be found on our APC price list or on the editorial system at the point of submission. Yourarticle will be published with a Creative Commons CC BY 4.0 user licence, which outlines how readers can reuse your work.

For UK journal article authors - if you wish to submit your work accepted by Emerald to REF 2021, you must make a ‘closed deposit’ of your accepted manuscript to your respective institutional repository upon acceptance of your article. Articles accepted for publication after 1st April 2018 should be deposited as soon as possible, but no later than three months after the acceptance date. For further information and guidance, please refer to the REF 2021 website.

Copyright

All accepted authors are sent an email with a link to a licence form. This should be checked for accuracy, for example whether contact and affiliation details are up to date and your name is spelled correctly, and then returned to us electronically. If there is a reason why you can’t assign copyright to us, you should discuss this with yourjournal content editor. You will find their contact details on the editorial team section above.

Proofing and typesetting

Once we have received your completed licence form, the article will pass directly into the production process. We will carry out editorial checks, copyediting, and typesetting and then return proofs to you (if you are the corresponding author) for your review. This is your opportunity to correct any typographical errors, grammatical errors or incorrect author details. We can’t accept requests to rewrite texts at this stage.

When the page proofs are finalised, the fully typeset and proofed version of record is published online. This is referred to as the EarlyCite version. While an EarlyCite article has yet to be assigned to a volume or issue, it does have a digital object identifier (DOI) and is fully citable. It will be compiled into an issue according to the journal’s issue schedule, with papers being added by chronological date of publication.

How to share your paper

Visit our authorrights pageto find out how you can reuse and share your work.

Tofind tips on increasing the visibility of your published paper, read abouthow to promote your work.

Correcting inaccuracies in your published paper

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(Video) Process Insights: Building BPM Maturity

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Thank you to the 2019 Reviewers for Business Process Management Journal (BPMJ)

Business Process Management Journal - Literati Award Winners 2022

Entrepreneurial motivation in business processes

Indexed and Abstracted In:

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Business Process Management Journal (1)

6.2

CiteScore2021

Business Process Management Journal (2)

6.4

CiteScore Tracker2022

(updated monthly)

Business Process Management Journal (3)

3.715

2021Impact Factor

Business Process Management Journal (4)

3.825

5-year Impact Factor (2021)

(Video) How to Analyze Business Processes and Flowcharts using the 3 R's Process

FAQs

What are the 5 stages in BPM life cycle? ›

A simplified version of the BPM life cycle features the following steps: modeling, implementation, execution, monitoring, and optimization.

What is business process management system? ›

Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business processes is BPM.

What is Business Process Management PDF? ›

Business process management (BPM) is dedicated to analyzing, designing, implementing, and continuously improving organizational processes. While early contributions were focusing on the (re-)design of single processes, contemporary research calls for a more holistic view on the management of organizational processes.

What are the 5 pillars of business process management? ›

The BPM lifecycle consists of five different stages including design, model, execute, monitor, and optimize. During each stage, specific activities are carried out in order to achieve the most efficient way to conduct business operations.

What is the purpose of BPM? ›

BPM allows organizations to pause business processes, implement changes, and re-execute them. Altering workflows, as well as reusing and customizing them, enables business processes to become more responsive and gives the organization deeper insights into the effects that process modifications have.

What are BPM tools used for? ›

BPM tools are used to design a systematic approach to optimize business processes. They are used to model, implement, and automate business workflows with the goal of improving corporate performance by minimizing errors, inefficiencies, and miscommunication.

What are the various types of business process management systems? ›

There are three main types of business process management, including:
  • Integration-centric BPM. This type of BPM is used between existing software systems, such as CRM, ERP and HRMS. ...
  • Document-centric BPM. This type of BPM is used when a document, such as a contract, is the basis of the process. ...
  • Human-centric BPM.

What type of business processes exist? ›

These include marketing, sales, production, distribution, and customer service. Those in this category tend to be some of the most structured processes in the organization.

Which principle of BPM says that BPM should be adapted to fit the Organisation requirement? ›

The principle of context awareness emphasizes that BPM requires consideration of a given organizational setting.

What are the six 6 business process management phases? ›

The six phases of business process management, as identified in Villanova's Essentials of BPM course, are Assess, Design, Model, Implement, Monitor and Modify.

What is the 5 step business process? ›

These five steps are: Define, Measure, Analyze, Improve and Control.

What is an example of BPM? ›

BPM is usually defined as a discipline or practice, but it is also an umbrella term to describe tools. Here's a fundamental example: BPM is usually defined as a discipline or practice – similar to DevOps, for example – rather than something you buy or otherwise simply implement and complete.

What is business process diagram? ›

A business process diagram is a diagram that depicts a directed flow of activities that are specified by using a subset of Business Process Modeling Notation (BPMN). Tip: You can create business process diagrams using the new diagram editor, which is now the preferred tool for creating graphical artifacts.

Why is business process important? ›

The importance of business processes cannot be overstated. Optimizing business processes can help you avoid mistakes and delays, improving cost-effectiveness, productivity, supplier relationships, and customer satisfaction.

What is an example of a business process? ›

Operational processes (core business processes) are those that bring direct value to customers and the company itself. They are the processes that directly create revenue. Examples include: product manufacturing, order to cash process, and delivering products to customers.

What are the 4 stages of the BPM? ›

Business Process Management is a systematic approach to understanding, improving, and managing an organization. It is generally accepted to have four phases: document, assess, improve, and manage. (See Figure 4-1.)

Which is the first principle of BPM? ›

The first BPM principle states that “Business processes are organizational assets that are central to creating value for customers”. This principle gives business processes a central role within organizational assets, stating that processes are “central to creating value for customers”.

Who are the stakeholders in BPM lifecycle? ›

So in respect of BPM, a stakeholder is anyone with an interest in the outcome of the BPM project. In order for BPM to be successful you must get the buy-in of all of your stakeholders and there are several: Senior Executive Sponsor. Project Team.

Is BPM still relevant? ›

BPM tools used to be a great deal in the last decade. From solving basic process problems to designing workflows, these solutions have come a long way. But they are becoming obsolete. The complex flowcharts and heavily engineered BPM tools are no longer effective for the new generation of workforce.

How BPM improve business strategy? ›

BPM is about improving efficiency and productivity by streamlining employee duties. It automates processes, reduces cycle times and helps mold team members into smarter and more efficient contributors.

How many BPM types are there? ›

When choosing a business process management solution (BPMS), you need to know the three different types available.

What is business process life cycle? ›

The BPM lifecycle is considered to have five stages: design, model, execute, monitor, and optimise.

What are the benefits of business process improvement? ›

The benefits of process improvement
  • Automate tedious, repetitive, or menial tasks for greater process efficiency.
  • Better allocate time, employees, or resources to save money.
  • Streamline or replace products to increase competitive advantage.

What are business process objectives? ›

A business process is an activity or set of activities that accomplish a specific organizational goal. Business processes should have purposeful goals, be as specific as possible and produce consistent outcomes.

What BPM is best? ›

As per the American Heart Association (AHA), if you are an adult, your heart rate should be in the range of 60 to 100 beats per minute. And if your age is between 6 and 15 years, your heart rate should be anywhere between 70 and 100 per minute.

What is a BPM platform? ›

A BPM platform provides a framework and tools for managing the tasks and workflow in a process related to people or systems. A BPM (or BPMS) platform typically includes: A process builder that is used to design and manage a series of linear or parallel human and machine tasks that constitute a process.

Which is the best BPM tool in market? ›

11 Best BPM Tools for your business in 2022
  • Pega.
  • Hive.
  • Appian.
  • Signavio.
  • Process Street.
  • Kissflow Workflow.
  • IBM Cloud Package.
  • Zoho Creator.
11 Jul 2022

What are the different types of IT BPM industries? ›

There are four sub-sectors within the IT-BPM Industry, as shown below, get access to latest information on IT-BPM industry sectors.
  • 1.IT Services. ...
  • Business Process Managment. ...
  • Software Products. ...
  • Engineering Research and Development.
29 Jun 2020

Which isn't example of BPM? ›

Activities such as slashing costs, automating functions, or improving workforce productivity aren't necessarily examples of BPM.

What are the 4 types of processes? ›

1) Three or the four types of processes are:

goods, services, and hybrids. C) manual, automated, and service.

What are the components of a business process? ›

Technically, a business process is the set of steps a business performs to create value for customers. A process consists of three basic components: Inputs: They start the process.
...
Terms in this set (24)
  • Analysis phase.
  • Design phase.
  • Implementation phase.

What are the critical success factors for BPM? ›

The list below summarizes the top eight critical factors for BPM success.
  • Integration. ...
  • Effective Process Improvement. ...
  • Tools. ...
  • Management. ...
  • Leadership. ...
  • Advocacy. ...
  • Measurement. ...
  • Architecture.

What is the third principle of BPM? ›

3 Principle of enablement

The principle of enablement focusses on the need to develop individual and organizational BPM capabilities. All successful BPM programs, that I know, had strong in-house knowledge.

What is one of the most important BPM success factors? ›

Critical success factors of BPM adoption. Top management support is often considered the most important as it must initiate and support BPM efforts (Trkman, 2009. (2009).

What is the first step of business process? ›

The first stage of the business process management life cycle is planning and strategizing. Next, managers need to analyze current business processes to determine which areas need improvement. The third stage of the life cycle is to implement process modeling to improve existing activities.

What are the responsibilities of process management? ›

Process Manager Responsibilities:
  • Meeting with business managers to discuss business objectives.
  • Analyzing the efficiency and costs of existing business processes.
  • Identifying areas of improvement.
  • Creating and presenting process improvement reports.
  • Overseeing the implementation of new business processes.

How are BPO and BPM interrelated? ›

There isn't a ton of data to separate among BPO and BPM, yet BPO is more centered around reevaluating, while, BPM is more centered around the executives related assignments. Re-appropriating, is the business that spotlights on assignments, going from assembling items to giving client care.

What does Bpmn stand for? ›

Business Process Modeling Notation (BPMN), also called Business Process Model and Notation, is an open standard to diagram a business process. It is like a flowchart and uses standardized graphics to represent the participants, choices and flow of the process.

What are the 5 stages in BPM life cycle? ›

A simplified version of the BPM life cycle features the following steps: modeling, implementation, execution, monitoring, and optimization.

How do you describe BPM? ›

Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve and optimize business processes. A business process coordinates the behavior of people, systems, information and things to produce business outcomes in support of a business strategy.

What are business process management principles? ›

Business change must be performance driven. Business change must be stakeholder based. Business change decisions must be traceable to the stakeholder criteria. The business must be segmented along business process lines to synchronize change. Business processes must be managed holistically.

What are the 4 stages of the BPM? ›

Business Process Management is a systematic approach to understanding, improving, and managing an organization. It is generally accepted to have four phases: document, assess, improve, and manage. (See Figure 4-1.)

What is the 5 step business process? ›

These five steps are: Define, Measure, Analyze, Improve and Control.

Which of the following is the first step in BPM? ›

The first step of BPM is Analyze—though it's sometimes referred to as the Design step.

How many process levels are there as per BPMS? ›

The six phases of business process management, as identified in Villanova's Essentials of BPM course, are Assess, Design, Model, Implement, Monitor and Modify.

What are the categories of BPM? ›

There are three main types of business process management, including:
  • Integration-centric BPM. This type of BPM is used between existing software systems, such as CRM, ERP and HRMS. ...
  • Document-centric BPM. This type of BPM is used when a document, such as a contract, is the basis of the process. ...
  • Human-centric BPM.

What is BPM with example? ›

BPM is usually defined as a discipline or practice, but it is also an umbrella term to describe tools. Here's a fundamental example: BPM is usually defined as a discipline or practice – similar to DevOps, for example – rather than something you buy or otherwise simply implement and complete.

What are BPM tools used for? ›

BPM tools are used to design a systematic approach to optimize business processes. They are used to model, implement, and automate business workflows with the goal of improving corporate performance by minimizing errors, inefficiencies, and miscommunication.

What is business process management lifecycle? ›

In order, there is a cycle to follow to implement continuous improvement into an organization. It's called the business process lifecycle. As the name says, it is a cycle in an endless way. The steps are modeling, implementation, execution, monitoring and optimization.

What is business process diagram? ›

A business process diagram is a diagram that depicts a directed flow of activities that are specified by using a subset of Business Process Modeling Notation (BPMN). Tip: You can create business process diagrams using the new diagram editor, which is now the preferred tool for creating graphical artifacts.

Why is BPM Important? ›

BPM enables organizations to align business functions with customer needs, and helps executives determine how to deploy, monitor and measure company resources. When properly executed, BPM has the ability to enhance efficiency and productivity, reduce costs, and minimize errors and risk – thereby optimizing results.

What is the biggest benefit of using BPM technologies? ›

In the short term, BPM helps organizations decrease costs and increase efficiency. This can mean more revenue and growth for companies, as well as increased speed, organization, and efficiency for government agencies. In the long run, BPM helps create competitive advantage by improving organizational agility.

What is required to implement BPM? ›

Implementing BPM requires planning, communication, and hard work, but once people see their ideas come to life and processes become optimized, they will understand why BPM exists and what it actually does. BPM is designed to help your organization gain business value and hone its competitive edge.

What is a Level 4 business process? ›

Level four: is the documentation of systems, instructions and procedures required to complete steps in the level three processes and shows inputs, outputs, associated steps and decision points. For example, specific steps necessary to cut a PO in the enterprise application would require a level four process map.

What is a Level 5 process? ›

Definiton. - A level 5 procedure represents task level information, detailing how tasks are carried out manually by a process worker or automatically by the system. The level is a decomposition of a level 4 process/step. - A level 5 procedure map should contain 5 - 30 process steps.

What is a Level 1 business process? ›

Level One: is the standard high level and lists the operational levels of an organization. Level Two: depicts the end-to-end processes across the operational areas. Level Three: shows the roles and associated steps required to complete a specific process within an operational area.

Videos

1. Process Insights: The Profound Sequence
(TregearBPM)
2. Business Process Reengineering - Definition
(tenchijp)
3. The Most Common Business Process Improvements From Digital Transformations
(Eric Kimberling - Digital Transformation)
4. Process Insights: Busting Process Myths Part 2
(TregearBPM)
5. Business Process Management with jBPM
(Shadow-Soft)
6. Introducing the Process Insights video series
(TregearBPM)

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