Business Process Testing: Method Behind The Madness | Process Street | Checklist, Workflow and SOP Software (2022)

Business Process Testing: Method Behind The Madness | Process Street | Checklist, Workflow and SOP Software (1)

All businesses have recurring tasks that have to be accomplished on a regular basis.

This inevitably leads to some sort of written process that helps guide team members on how to accomplish that particular task. As a company grows these processes should get updated, automated, and reviewed for relevancy. The point of this is to ensure that the team is as efficient as possible and that the process is helping as opposed to hindering.

This is where business process testing comes into play.

A study conducted by Łukasz Tartanus of Procesowcy.pl found that 69% of the companies they surveyed had documented and repeatable processes built out. However, only 4% of the 236 participating companies measured and managed them! A GAP analysis isn’t needed to determine a quick win on how to improve efficiency.

This post gives a high-level overview of what business process testing is, the pros and cons of BPT, and outlines the methodology.

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What is business process testing (BPT)?

Business process testing (BPT) is most commonly associated with HPE UFT (Unified Functional Testing). It was formerly called HP QTP (Quick Test Professional) and was created by Micro Focus to help automate functional and regression testing for applications and different environments.

Some of the other frameworks that can be used are:

BPT was designed to make sure that a specific business process can withstand testing. The building blocks of the process testing framework are comprised of Components, Application Area, Flows, and the BPT.
Business Process Testing: Method Behind The Madness | Process Street | Checklist, Workflow and SOP Software (2)

Testers don’t like to break things; they like to dispel the illusion that things work”.Kaner, Bach, Pettichord

Business process testing seeks to verify the end-to-end business processes.

A systematic process that confirms if all business rules are functioning appropriately and identify if any deviations or defects exist. It is a scenario that consists of a series of business components, which are designed to authenticate a specific business process under the test.

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It also allows analysts to design automated scenarios and execute them according to the initial scope document without coding/automation knowledge. Some of its the most useful features are as follows:

  • It allows non-coders, such as subject matter experts and business specialists, to quickly create tests for the entire business process. This expedites the test design and allows the QA teams to ramp up quicker. Ultimately leading to a shortened time-to-deployment.
  • It also enhances the productivity levels of both QA teams and subject matter authorities. This is due to engaging these users earlier, documenting all activities, and simplifying complex tasks down to more comprehensible blocks.
  • Allows subject matter specialists to plan quality assurance tests for applications in the development cycle. BPT is not reliant on the end of comprehensive testing scripts.
  • BPT also allows for manual testing as well as automated testing.

Business process testing methodology

A good way to look at BPT is to understand the reason behind its creation. It is a blend of manual and automated testing. Originally built to solve some of the traditional problems that can be found in fully automated testing frameworks. The primary problems that come to mind are maintenance efforts, poor coordination between manual testers and automation engineers, and inefficient scripts.

A hybrid process like BPT is not limited to a singular business process stage or application environment. The BPT methodology offers an effective test framework that can streamline testing for non-technical business specialists. These can range from test design and test maintenance to test creation and documentation. The emphasis is, however, on offering a business-oriented testing framework.

Below are some of the benefits of a BPT Methodology.

  • It can improve business productivity and process efficiency.
  • Aids in the planning stage of the design and execution of tests.
  • Speeds up test execution, if a scenario or a component is automated.
  • Integrates both automated and non-automated components, hence, provides a single repository for all test cases.
  • Easier test maintenance. Specifically when modifying a component. This action can be replicated to all further tests which utilize a component. This is similar to pushing all updates from a Process Street template to related checklists.
  • Minimizes redundancy if business processes share common steps or elements, which means that one component can then be implemented and re-used over different scenarios.

Many of these benefits have been pre-built into Process Street. A great way to reduce redundancy is through proper template creation.

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Implementing BPT

Now that you know what BPT is, the mindset behind its creation, and why it is beneficial it only makes sense to actually demonstrate the steps needed to implement it.

Business Process Testing: Method Behind The Madness | Process Street | Checklist, Workflow and SOP Software (3)

Source

Step 1: Choose your tool: There are many great tools that can be used. It is up to you and your organization to scope out specific business process management needs.

Step 2: Create your application: Developing, populating and maintaining a logical repository for testing of resources.

Step 3: Design the test components: Businesses can create new opportunities and define them in a quality center (business component module).

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*BONUS MATERIAL* A business component module consists of the following:

  • Details: A summary of the goals or purpose, post, and pre-conditions.
  • Snapshot: Pictures that aid in visualizing the description of components (if required)
  • Parameters: Choose the input and output component parameters values. These allow the components to receive data from different sources and pass on to other components. In your Process Street account, you can easily do this through our Zapier integrations.
  • Design steps: Develop views and automate manual steps of organizational components.
  • Used by: Consists of existing selected business components.
  • Component Request Pane: This handles the new components requests, which are generated in the test plan module. For instance, if you create a test and you identify any missing component, this is where a request is generated

Step 4: Create actual business process tests: You can create business process tests by selecting a component that can be applied to a business process. Every component can be used differently for a different business process.

Step 5: Automating business components: After a business process template has been created, the components are then ready for coding and can be forwarded to the quality assurance testers.

Components can be categorized into two different categories. These are:

  • Component shell: This is the outer layer of any component, the information that is given at the test level.
  • Component implementation: This is known as the inner layer of the component. This information is only available at the component level.

Step 6: Running BPT: This step involves running business process tests like any other regular test.

Business process testing challenges

Unfortunately, nothing in this world is perfect. There are always pros and cons that need to be weighed when determining if something is right for you and your business. Although BPT has many positives there are also some negatives that should be mentioned. Below are a few challenges that should be kept in mind.

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  • There is a greater focus on a singular positive completion of application flows. Many times alternative flows are overlooked. One example is a flow setup for an online ticket purchase. The progression is modeled out as if the user fully completes the purchase. However, there is a high likelihood that the user may click the back button right before the point of purchase. This would cause an alternative scenario. These are typically not covered in BPT due to the heavier focus on positive flows.
  • If the alternative path has to be mapped, this can make the number of scripts very large and the test suit massive.
  • BPT does not emphasis negative testing. This could result in performing additional rounds of exploratory testing by the QA teams. This will increase labor costs.
  • The user who develops the test must make sure to follow strict naming conventions for folders. If poor naming conventions are used then automated scripts may break due to coding failures.
  • Splitting the application into logical and reusable components may require comprehensive knowledge of the application.
  • Most of the testing responsibility falls on a small group of key users. The individuals capacity may create lag time in testing.
  • The level of complexity and specializing required for testing is increasing. End-to-end business processes are increasingly spreading beyond SAP and over various,APIs, third party data integrations, web UIs,mobile interfaces and much more.

Final thoughts

Business process testing is an advanced technique that is perfectly situated between automation and manual testing frameworks. It helps with creating specifications for complex business processing and making automation suitable for high-level processes. Efficient utilization practices and quick implementation of standards are a few of the main features that make BPT a powerful testing technique.

Business process testing is not a new methodology but it can be considered a paradigm shift from traditional testing methods. It offers a level of completeness, ease of use and accessibility that reduces the barrier to entry by minimizing traditionally necessary technical skills.

Have you utilized the business process testing framework in your organization? If so, how did it go? Leave a comment below.

FAQs

What is business process in software testing? ›

Business Process Testing, or BPT, is a testing method that focuses on validating an end-to-end business process. The focus of BPT is to test an entire process, end-to-end, rather than just a small element of it. By its nature, it is more likely to be cross-functional, and across multiple applications and systems.

What are the 5 core business processes? ›

At the core, every business is fundamentally a collection of five Interdependent processes, each of which flows into the next:
  • Value-Creation. Discovering what people need, want, or could be encouraged to want, then creating it.
  • Marketing. ...
  • Sales. ...
  • Value-Delivery. ...
  • Finance.

What are the basic business process that you'll be using? ›

There are three categories of business processes:

A primary process involves operations like production, marketing, and sales. These processes give direct value to the client through the delivery of products and services. The secondary process does not give direct value to the customer.

What is business process give an example? ›

Operational processes (core business processes) are those that bring direct value to customers and the company itself. They are the processes that directly create revenue. Examples include: product manufacturing, order to cash process, and delivering products to customers.

Which one of the following tools can be used for maintaining test process? ›

HP QC has been the most used test management software; it has all the features necessary in many ways. It is one of the high-end tools that provide robust tracking and reporting.

Which is the main tool for software automation testing? ›

Here's a list of the top 10 automation testing tools :
  • Selenium.
  • Appium.
  • Katalon Studio.
  • Cucumber.
  • HPE Unified Functional Testing (UFT)
  • SoapUI.
  • TestComplete.
  • Worksoft.

What are the four components of the business process? ›

What are the four components of a business process?
...
Terms in this set (59)
  • Activities.
  • Resources.
  • Facilities.
  • Information.

What are the correct steps involved in business process creation in process cloud service? ›

  • Creating and Designing a Web Form.
  • Adding Web Form Rules.
  • Editing Human Task Properties.
  • Creating and Associating Data.
  • Adding Conditional Statements to Sequence Flows.
  • Adding Business Indicators.

What are 3 core business activities? ›

Understanding Business Activities. There are three main types of business activities: operating, investing, and financing. The cash flows used and created by each of these activities are listed in the cash flow statement.

When a business process in the company is automated with workflows which of the following benefits are observed? ›

Business process automation can help improve accountability, transparency, and enable accurate data recording, which can be accessed by relevant stakeholders when necessary. It will also retain all process-related communication within the workflow to make execution easier and faster.

Which of the following is not a major process area in business process framework? ›

Change management is a structured idea to managing changes made to management's goals, technologies or processes. It is not included in the Business Process Framework.

What is BPM software? ›

Business process management software (BPMS) is an enterprise-level software solution to automate repetitive tasks, manage fundamental processing, and handle process logics. BPM systems optimize and accelerate processes, increasing efficiency.

What are the 7 principles of testing? ›

The seven principles of testing
  • Testing shows the presence of defects, not their absence. ...
  • Exhaustive testing is impossible. ...
  • Early testing saves time and money. ...
  • Defects cluster together. ...
  • Beware of the pesticide paradox. ...
  • Testing is context dependent. ...
  • Absence-of-errors is a fallacy.

What is testing strategy in software testing? ›

A test strategy is an outline that describes the testing approach of the software development cycle. The purpose of a test strategy is to provide a rational deduction from organizational, high-level objectives to actual test activities to meet those objectives from a quality assurance perspective.

How much testing is enough in software testing? ›

Test Coverage should be 95% achieved.

What software could you use to automated testing and monitoring of verification process? ›

5 best tools for automation testing
  1. Selenium. Selenium is one of the most popular frameworks for automating website and web application testing. ...
  2. Selenide. Selenide, an easy-to-use open-source Java testing framework based on Selenium WebDriver. ...
  3. Telerik Test Studio. ...
  4. Katalon Studio. ...
  5. TestComplete.
2 Sept 2021

What is software testing explain with example? ›

Software testing is the process of evaluating and verifying that a software product or application does what it is supposed to do. The benefits of testing include preventing bugs, reducing development costs and improving performance. Test management plan.

What is test plan in software testing with example? ›

A Test Plan refers to a detailed document that catalogs the test strategy, objectives, schedule, estimations, deadlines, and the resources required for completing that particular project. Think of it as a blueprint for running the tests needed to ensure the software is working properly – controlled by test managers.

What are the 4 types of processes? ›

The four types of process are projects, job shop processes, flow shop processes, andcontinuous flow processes.

Which of the following is the first step in business context driven operations methodology? ›

Step 1: Define your goals.

Which of the following is the correct definition of the term business process? ›

Which of the following is the correct definition of the term business process​? A business process is a network of activities for accomplishing a business function.

What are the three key aspects behind business process design principles? ›

The most important Design Principles are: Initially design work flow around value adding activities, not functions or departments. Work is performed where it makes the most sense.

What is Process Management What are the three types of activities that it includes? ›

Process management includes (1) process design or engineering, which is the invention of new processes; (2) process definition, which requires the description of existing processes; (3) process documentation; (4) process analysis and control; and (5) process improvement.

What is Business Process Management and how does it apply to managing the development of technical solutions? ›

BPM uses various methods to improve a business process by analyzing it, modeling how it works in different scenarios, implementing changes, monitoring the new process and continuously improving its ability to drive desired business outcomes and results.

What are the 4 key components of a successful startup? ›

There are four components that startup founders and entrepreneurs must pay attention to. These include market acquisition, human resources, intellectual property, and efficient capital management.

What are the 5 core business processes? ›

At the core, every business is fundamentally a collection of five Interdependent processes, each of which flows into the next:
  • Value-Creation. Discovering what people need, want, or could be encouraged to want, then creating it.
  • Marketing. ...
  • Sales. ...
  • Value-Delivery. ...
  • Finance.

What are the six basic activities completed by all businesses? ›

What Are the 6 Types of Business Activities?
  • Sales. The sales team is the lifeblood of every business. ...
  • Marketing. Marketing and advertising help in developing the brand and boosting the exposure of the business and its services.
  • Finance. ...
  • Accounting. ...
  • Customer Service. ...
  • Human Resources.

Which core business process involves trying to understand the requirements of the customers choose one? ›

The customer relationship management process all the activities covering building deeper understanding, relationships and offerings to individual customers.

What are noncore activities? ›

These are the activities that make the business run, even though they are not directly related to producing the service or product which the business sells to generate its revenue. Some examples of non-core items are human resources, data processing, supply-chain management, and logistics.

What are the two methods of business processing? ›

The above definition distinguishes two types of processes, primary and support processes, depending on whether a process is directly involved in the creation of customer value, or concerned with the organization's internal activities.

What are three examples of business processes? ›

Operational processes (core business processes) are those that bring direct value to customers and the company itself. They are the processes that directly create revenue. Examples include: product manufacturing, order to cash process, and delivering products to customers.

What are the 3 basic components of workflow? ›

The 3 Components Of Workflows: Input. Transformation. Output.

What is business process workflow? ›

A business workflow is a repeatable process that consists of a series of tasks that generally need to be completed in a specific sequence. Think of it as work flowing from one stage to the next until it is finished. Workflows are useful for ensuring that important processes are done the right way every time.

What is the difference between process and workflow? ›

A workflow consists of repeatable activities necessary to complete a task. A process refers to all of the elements necessary to accomplish a larger organizational goal. The general consensus is that workflows account for granular details up to small-scale objectives while processes refer to more comprehensive outcomes.

What are the six 6 business process management phases? ›

The six phases of business process management, as identified in Villanova's Essentials of BPM course, are Assess, Design, Model, Implement, Monitor and Modify.

What are the correct steps involved in business process creation in process cloud service? ›

  • Creating and Designing a Web Form.
  • Adding Web Form Rules.
  • Editing Human Task Properties.
  • Creating and Associating Data.
  • Adding Conditional Statements to Sequence Flows.
  • Adding Business Indicators.

What is BPM methodology? ›

What Is a BPM Methodology? A BPM methodology is the way your organization approaches your processes. It defines not only the steps you follow when optimizing or building a process but also who will be responsible for achieving the expected gains.

What is the process of testing? ›

Testing is the process of evaluating a system or its component(s) with the intent to find whether it satisfies the specified requirements or not. In simple words, testing is executing a system in order to identify any gaps, errors, or missing requirements in contrary to the actual requirements.

What is the act of verifying end to end business process? ›

Business Process Validation (BPV) is the act of verifying that a set of end-to-end business processes function as intended.

What is a process based test? ›

Business Process Testing, abbreviated as BPT, is a role based testing method, which facilitates the testers and SME (Subject Matter Experts) to work mutually. The emphasis of BPT is not on checking any specific vertical.

How can a business improve its process? ›

Make your business process more efficient in 5 simple steps
  1. Identify what's working—and what's not.
  2. Set your baseline and your goals.
  3. Leverage your team and build a roadmap for success.
  4. Look for opportunities to automate.
  5. Roll out your new process and continue to gather feedback.

What are the 7 steps of software testing? ›

Let's dig into these sequential phases of the software testing life cycle:
  • Requirement analysis.
  • Test planning.
  • Test case design and development.
  • Test environment setup.
  • Test execution.
  • Test cycle closure.
31 Aug 2021

What are the five phases of software testing explain? ›

They are the; Unit Tests, Integration Tests, System Tests, and Acceptance Tests. To further simplify the process, the stages can be ordered, in twos, into secondary stages. The verification stage encompasses the unit and integration tests, and a Validation stage for the system and acceptance tests.

What are the steps of basic test process in software testing? ›

Fundamental Test Process
  1. Test Planning and Control.
  2. Test Analysis and Design.
  3. Test Implementation and Execution.
  4. Evaluating Exit Criteria and Reporting.
  5. Test Closure.
22 Jul 2022

What is the difference between UAT and bat? ›

User Acceptance Testing (UAT): This involves verifying if the user's specific requirements have been met. Business Acceptance Testing (BAT): Here you are assessing whether the product meets the business goals set out in the design. Contract Acceptance Testing (CAT): These tests happen once a product goes live.

What is BPM methodology? ›

What Is a BPM Methodology? A BPM methodology is the way your organization approaches your processes. It defines not only the steps you follow when optimizing or building a process but also who will be responsible for achieving the expected gains.

What is the correct order of the test process activities? ›

  • 1) Planning and Control.
  • 2) Analysis and Design.
  • 3) Implementation and Execution.
  • 4) Evaluating Exit criteria and Reporting.
  • 5) Test Closure activities:
7 Jul 2021

Which among the following 4 levels of testing is mapped to acceptance testing? ›

Acceptance or fourth level test.

How do you determine which piece of software requires how much testing? ›

How to Decide Which Type of Testing is Required for a Project? – Manual or Automation
  1. “Automation is a part, but Manual is Heart of testing”. ...
  2. Size of the project. ...
  3. Project Budget. ...
  4. Human Resource. ...
  5. Number of times a test scenario needs to be tested. ...
  6. Changes in the code. ...
  7. Whether to test Parallel or sequentially.
7 Aug 2022

Which is not a BPR methodology Mcq? ›

Which of the following is not one of the stepsoftheBusinessProcessReengineering (BPR)? (D) Partial modification or marginal improvement in the existing work processes. Answer: (D) Partial modification or marginal improvement in the existing work processes.

What is a process improvement method that provides a set of best practices to address productivity performance and cost? ›

Kaizen. Kaizen is a process improvement methodology focused on continuous improvement that involves the entire company in a bottom-up strategy. The core aim of Kaizen is to create a company culture that encourages employees at all levels to spot, suggest and implement process improvements.

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