Kissflow review: No code and low code for workflows (2022)

Kissflow has a good selection of low-code and no-code development capabilities, along with useful integrations with external systems for handling events and performing automations.

By Martin Heller

Contributing Editor, InfoWorld |

Kissflow review: No code and low code for workflows (2)

Kissflow Work Platform provides a collection of tools to create, manage, and track workflows. It has five core modules to handle any type of work that moves your way: processes, projects, cases, datasets, and collaboration, although projects and cases are currently being merged into a new module, boards.

With both no-code and low-code tools, Kissflow promises to extend application development to your entire organization. The company also offers a BPM platform, not covered in this review.

Kissflow comes with more than 200 pre-built templates. You can install these templates from the Kissflow marketplace. After installing them, you have complete control to configure them to your needs. Examples of templates include sales enquiry, purchase request, employee transfer request, purchase catalog, software directory, lead qualification, sales pipeline, customer onboarding, IT help desk, bug tracking, and incident management.

Kissflow was renamed from OrangeScape Technologies in 2019. The company is headquartered in Chennai, India. Kissflow claims to have a million users in 10 thousand companies distributed over 160 countries.

In addition to the platform, Kissflow offers paid training and consulting, which extends to building out your entire network of interconnected processes. Kissflow also has a partner reseller program.

As we’ll see, Kissflow has no-code modules aimed at non-programmers, and low-code modules (apps) aimed at IT. The user experience for each has been tailored to their target audiences, which makes them quite different.

(Video) No-Low-Smart Code Software Productivity - Digital Workspace | Straight Talks with Kissflow's CEO

There were over 400 vendors in the no-code and low-code development space the last time I looked. Gartner covers about 250 of them. Kissflow counts Microsoft Power Apps and Google Cloud AppSheet as competitors for its no-code modules, and OutSystems, Mendix, and Appian as competitors for its low-code modules.

Kissflow review: No code and low code for workflows (3) IDG

Kissflow data forms

A Kissflow form is an entity with which you can collect input from the people who participate in your flow. Forms are predominantly used in flows like processes, projects, and cases in Kissflow. A form has three primary components—section, field, and table. In addition, forms have workflows and permissions, and fields can be attached to computations.

Kissflow review: No code and low code for workflows (4) IDG
Kissflow review: No code and low code for workflows (5) IDG
Kissflow review: No code and low code for workflows (6) IDG
Kissflow review: No code and low code for workflows (7) IDG
Kissflow review: No code and low code for workflows (8) IDG

Kissflow processes

A process is a type of workflow that ensures a strict sequential set of steps performed on form data. Flow admins for a process can set up a form to carry data, and then make a predefined path for it to follow. The system automatically routes the requests through various steps until the item is complete. Processes are a great fit in places where you would want strict control and efficiency.

The screenshots above show the forms and flow for a press release request. Common processes include vacation requests, purchase request, employee onboarding, budget approval requests, visitor pass requests, and vendor enrollments.

Kissflow cases, projects, and boards

Case systems are useful for support requests, incident management, service requests, bug tracking, help desks (as shown below), sales pipelines, customer onboarding, HR help desks, and facility service requests. Cases support both list and board views.

Kissflow projects are adaptable and support various project management methodologies such as value stream mapping, work breakdown structure, and iterative incremental development. Projects use Kanban boards as their default visualization, and also support list and matrix visualizations.

Projects and case systems are currently being combined into a new module, boards.

Kissflow review: No code and low code for workflows (9) IDG

Kissflow datasets

A dataset is a collection of tabular data that can be used in your flows. Forms in your flows can look up information in your datasets or use the information for advanced assignment logic.

A view is a subset of your dataset. You can create views to restrict access to certain parts of a dataset.

Kissflow integrations

An integration consists of a series of sequential steps that indicate how data should be transferred and transformed between different Kissflow applications or other third-party applications. Each of these steps are built using connectors.

Any integration starts with a trigger—an event in one of your connectors that kick-starts your workflow. It pushes data from the flow to complete one or many connector actions.

Kissflow apps

Low-code app development in Kissflow uses visual tools and custom scripting to develop and deliver applications. Kissflow’s app platform provides a visual interface with drag-and-drop features and pre-configured components that allow for application development with little or no coding. You can optionally use JavaScript to add custom features to your application.

Kissflow review: No code and low code for workflows (10) IDG
Kissflow review: No code and low code for workflows (11) IDG
Kissflow review: No code and low code for workflows (12) IDG
Kissflow review: No code and low code for workflows (13) IDG
Kissflow review: No code and low code for workflows (14) IDG
Kissflow review: No code and low code for workflows (15) IDG
Kissflow review: No code and low code for workflows (16) IDG

Adding code in Kissflow

You can add functionality to pages and components by handling events. Kissflow can implement redirect and popup actions without making you write code, but for more complicated actions you will need to write some JavaScript.

(Video) Approval Workflow Examples

Kissflow review: No code and low code for workflows (17) IDG
Kissflow review: No code and low code for workflows (18) IDG

Overall, Kissflow has a good selection of low-code and no-code capabilities, even though its Cases and Projects modules are currently in flux. Combining those two no-code modules into a single Boards module does seem like a good idea, as deciding whether you need a Case or Project system at the beginning of your development effort can be challenging, especially if you’re new to Kissflow.

I initially criticized the separation of Kissflow’s no-code modules and low-code apps into different development systems with inconsistent user experiences. After some convincing by a Kissflow product manager, I accepted that real developers need the three-stage (dev, test, production) deployment process implemented for apps, while citizen developers often find that too complicated. I’ve seen similar issues in several contexts, not just with citizen developers but also with data scientists.

As a side effect of Kissflow’s new implementation of apps and transition from Cases and Projects to Boards, its documentation has become at least partially out of date. (Some of the documentation pages still say OrangeTech, which is a clue to their age.) I’m sure that will all be fixed in time. Meanwhile, expect to ask lots of questions as you learn the product.

Cost: Small business: $10/user/month, 50 users minimum, $6,000 billed annually. Corporate: $20/user/month, 100 users minimum, $24,000 billed annually. Enterprise: Get a custom quote. A free trial is available without the need for a credit card. Courses on the Academy range from $50 to $550, payable by credit card.

Platform: Server: Kissflow is hosted on Google Cloud Platform. Client: Chrome 56+, Safari 13.2+, Edge 79+.

At a Glance

Related:

  • No-Code and Low-Code
  • Software Development
  • PaaS
  • Cloud Computing

Martin Heller is a contributing editor and reviewer for InfoWorld. Formerly a web and Windows programming consultant, he developed databases, software, and websites from 1986 to 2010. More recently, he has served as VP of technology and education at Alpha Software and chairman and CEO at Tubifi.

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How to choose a low-code development platform

(Video) Low-code / No-code – the new fuel for digital transformation

FAQs

Is Kissflow any good? ›

Kissflow is the best digital workflow management software.

This software has given me speed up my work. It's very helpful for business workflow and a user-friendly tool. It is very easy to use and very effective. This is my overall experience and It's was great.

What is the use of Kissflow? ›

Kissflow is a cloud-based forms automation solution offered by OrangeScape Technologies that automate business processes and tracks performance. It is suitable for business of all sizes and industries. Kissflow helps initiate process requests, view items that require user actions and approve pending tasks.

Is Kissflow Hipaa compliant? ›

KiSSFLOW is a great option for a HIPAA compliant workflow management system. If you are looking to use them within your healthcare organization, make sure to follow through and sign a BAA with them to ensure that both parties agree to holding responsibility for their actions in the event of a breach.

Is Kissflow secure? ›

How Secure is your personal data and information with us? We work hard to protect Kissflow and our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold. In particular: We encrypt our services using SSL.

How much is KiSSFLOW worth? ›

KiSSFLOW is running on an ARR of $10 million (a number that the company does not want to confirm). But getting to this point wasn't easy. Like Sridhar and Girish, Suresh too comes from a humble background.

What is the workflow? ›

Workflow is the series of activities that are necessary to complete a task. Each step in a workflow has a specific step before it and a specific step after it, with the exception of the first and last steps. In a linear workflow, an outside event usually initiates the first step.

How do you make a workflow on Kissflow? ›

How to a create workflow in Kissflow? - YouTube

How many types of flow are there in the Kissflow? ›

We specialize in work that moves, so every module inside Kissflow is called a flow. There are five types of flows you can choose from.

Who is the owner of Kissflow? ›

How do I change my password on Kissflow? ›

Resetting a password

To request a user to reset a password, select the user and then click the More options button and then Reset password. Your users will receive a password reset link via email which they can use to reset their account password.

How many customers does Kissflow have? ›

KiSSFLOW is used by more than 10,000 companies across many different industries and functions.

How many employees does Kissflow have? ›

What is Kissflow? Kissflow is a Digital Workplace built in 2012 by OrangeScape. OrangeScape is headquartered in Chennai with over 200 employees.

Where is Kissflow located? ›

Kissflow has a globally distributed workforce of close to 400 employees. Headquartered in World Trade Center Chennai, India, the company has operations in Dubai and Wilmington (US).

What are the four types of workflow? ›

These include sequential workflows, state machine workflows, and rules-driven workflows. A sequential workflow is linear and progressive, like a flow chart. This workflow goes from one task or process to another and does not step back in the sequence.

What are the 3 basic components of workflow? ›

The 3 Components Of Workflows:
  • Input.
  • Transformation.
  • Output.
27 Aug 2018

What are the 8 stages of workflow? ›

How do you use work flows?
  • Identify your resources.
  • List out the tasks that should be accomplished.
  • Find out who is accountable for each step and assign roles.
  • Create a workflow diagram to visualize the process.
  • Test the workflow you created.
  • Train your team on the new workflow.
  • Deploy the new workflow.

Does Google have a free workflow tool? ›

Cflow is a no-code workflow application and absolutely free.

How do I create a workflow process? ›

Steps to Create a Workflow Online:
  1. Identify your resources.
  2. List out the tasks that should be accomplished.
  3. Find out who is accountable for each step and assign roles.
  4. Create a workflow diagram to visualize the process.
  5. Test the workflow you created.
  6. Train your team on the new workflow.
  7. Deploy the new workflow.

How do you create a dynamic workflow? ›

Creating a Dynamic Workflow
  1. Go to Projects (select a project) > Gear Icon > Project Settings > Workflows.
  2. Create a Workflow or scroll to the workflow you'd like to configure, then click Add Steps. ...
  3. Click on the + icon before or after any step to create the Decision step, or router.

What is the difference between process and workflow? ›

A workflow consists of repeatable activities necessary to complete a task. A process refers to all of the elements necessary to accomplish a larger organizational goal. The general consensus is that workflows account for granular details up to small-scale objectives while processes refer to more comprehensive outcomes.

Is Kissflow open source? ›

Customization and integration

With an open source workflow system, users can pay a one-time licensing fee which gives them access to the codebase of the app.

Is Kissflow an Indian company? ›

Chennai-based startup Kissflow unveils unified digital workplace solution. CHENNAI: Kissflow, a digital product of Chennai-based SaaS firm OrangeScape, has reinvented itself into a Platform-as-a-Service tool to enter the digital workplace segment.

Is Kissflow bootstrapped? ›

The Chennai SaaS firms have so far raised over $500 million, even as the largest in the flock, Zoho Corp, is a bootstrapped company. Sambandam said that even though his own firm, Kissflow, is funded, it has been working close to a bootstrapped fashion.

Is Kissflow and OrangeScape same? ›

Founded in 2003 as Orangescape, Kissflow is a leading cloud-based B2B Indian tech company offering disruptive SaaS platforms for business process, workflow automation and digital workplace. We are headquartered in Chennai, India, and have operations in North America.

How do I add users on Kissflow? ›

Go to Account administration > User management to add users one by one.
...
Adding users manually
  1. Click Add a user.
  2. You'll see a pop-up where you can enter the details of the user: ...
  3. Click Add to create a user and exit.

How do I access Kissflow? ›

The most direct way to access Kissflow is by entering https://<domain name>. kissflow.com in your browser. Kissflow works best in the most recent versions of Chrome, Safari, and Firefox, but also works well on all other popular browsers.

What is Appian tool used for? ›

Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process management (BPM) applications. Key features include case management, BPM, three-step app development and application integration.

Is Kissflow a product based company? ›

CHENNAI: Kissflow, a digital product of Chennai-based SaaS firm OrangeScape, has reinvented itself into a Platform-as-a-Service tool to enter the digital workplace segment.

Is Kissflow open source? ›

Customization and integration

With an open source workflow system, users can pay a one-time licensing fee which gives them access to the codebase of the app.

Where is Kissflow located? ›

Kissflow has a globally distributed workforce of close to 400 employees. Headquartered in World Trade Center Chennai, India, the company has operations in Dubai and Wilmington (US).

Does Appian require coding? ›

Relatively simple applications can be created without writing code. Others may require some programming for integrations with source systems or applications, custom algorithms, or delivery of special functionality not found within the platform.

What is low-code no code? ›

Low-code development platforms (LCDPs) require some basic coding skills for users to develop and integrate complex applications, while no-code development platforms (NCDPs) do not require programming knowledge at all.

Is Appian an ERP? ›

We have built a microfluid ERP suite empowered by Infosys' live enterprise and Appian's dynamic capabilities that can wire process mining, case management, robotics, service integrations, and AI/ML to supercharge ERP platforms.

Is Kissflow and Orangescape same? ›

Founded in 2003 as Orangescape, Kissflow is a leading cloud-based B2B Indian tech company offering disruptive SaaS platforms for business process, workflow automation and digital workplace. We are headquartered in Chennai, India, and have operations in North America.

Is Freshworks a good company? ›

Freshworks is rated 4.0 out of 5, based on 153 reviews by employees on AmbitionBox. Freshworks is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.8 and can be improved.

How big is Kissflow? ›

Kissflow currently employs 430 employees, housed in the new World Trade Centre at Perungudi, Chennai. Kissflow's clients include more than 50 Fortune 500 companies such as Airbus, McDermott, Reckitt Benckiser and Olympus. Around 92% of its customer base is global.

How many employees does Kissflow have? ›

What is Kissflow? Kissflow is a Digital Workplace built in 2012 by OrangeScape. OrangeScape is headquartered in Chennai with over 200 employees.

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