SAP Business Process Intelligence - IgniteSAP (2022)

SAP Business Process Intelligence is one of the main components of the Rise with SAP offering so this week IgniteSAP is sharing an overview of SAP BPI.

It is almost a year since the release of SAP’s flagship enterprise transformation service Rise with SAP was announced, and the platform is steadily gaining traction among companies and system integrators. It is no coincidence that SAP announced the acquisition of their long-term business process management collaborator Signavio almost simultaneously with the announcement of Rise with SAP.

IT consultants should now be asking themselves “What SAP solutions should I be familiar with to ensure I am best placed to help my customers take advantage of Rise with SAP?”. In order to answer this question IgniteSAP is going to look first at SAP Business Process Intelligence, and how we can train and gain qualifications to confidently implement instances of SAP BPI. To begin we should first take a quick look at Signavio.


Signavio started as a business process management research project by four students from the Hasso Plattner Institute, co-founded by Hasso Plattner, who is one of the founders of SAP: so the link between the companies was very strong from Signavio’s inception.

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So because Signavio’s input into SAP BPI is key to this collection of business process management solutions, it is useful to give Signavio’s description of their philosophy of business solution design as an introduction to SAP BPI.

“Today, many companies are facing the challenge of constant change or even reinvention, dictated by the requirements of the market. Whether it’s because of new technology, changing regulations, or even changes in institutional knowledge, many companies are considering what direction they need to go for long-term success. It’s the responsibility of business leaders who understand their company’s processes to find the right path forward.”

Signavio was created as a means to model and make clear workflows, processes and decisions in business process management. SAP acquired Signavio because this technology made a valuable contribution to the aspirations of the Rise with SAP platform: to simplify the experience of transforming a business into a cloud-based digital enterprise.

What is SAP BPI?

In order to successfully transform a business into an intelligent enterprise it is necessary to analyse the existing structure of the business and its processes, and then to model an idealised virtual representation of those processes so that a path for transformation can be designed and brought to life.

SAP BPI is a set of six solutions designed to facilitate business process transformations. The solutions are designed to work in conjunction and the functionality of each overlaps to some extent. They are: SAP Process Insights, SAP Signavio Process Intelligence, SAP Signavio Process Manager, SAP Signavio Journey Modeller, SAP Signavio Process Collaboration Hub, and SAP Signavio Process Governance.

SAP Process Insights

SAP Process Insights gives companies the power to get real-time reports on the efficiency of the existing process. This can then be evaluated by over 300 key performance indicators derived from the anonymised aggregated data of thousands of SAP customers so that an objective comparison can be made with real world examples to establish the performance of the existing business processes.

If the process can be improved then SAP Process Insights can be used to identify bottlenecks and weak links. Then the integrated SAP Intelligent RPA can be used to recommend process improvements and corrections, as well as contribute to monitoring of operations.

This live monitoring and data visualisation provides transparency, allowing companies to maximise the efficiency of the existing system, or to derive insights that enable transformation through the other Business Process Intelligence solutions.

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Wassilios Lolas, SAP’s Global Vice President, Center of Excellence and Solution Management, Business Process Intelligence has described the solution in this way:

“[It] provides business professionals with out-of-the-box capabilities to very quickly analyse business processes that run through SAP ECC and SAP S/4HANA systems and get tailored recommendation on how to fix or improve them. However, for non-SAP systems, organisations are able to benefit from our recent acquisition of Signavio that is able to provide analysis and modelling.”

SAP Signavio Process Intelligence

This Process Intelligence solution compliments and augments the process insights with further and more detailed analysis so that organisations can create simulations and diagnostic tests for bottlenecks.

Alternatives for process changes can be made according to best practices and the processes can be optimised to take advantage of robotic process automation, machine learning and AI. Customer behaviour can be analysed to ensure interactions are satisfactory, and accelerated performance analysis can be achieved with the installation of widgets for ongoing assessments.

Root cause analysis allows companies to understand the reason behind delays and address those directly, and the overview of the entire enterprise from end to end can be achieved and visualised in one place.

SAP Signavio Process Manager

SAP Signavio Process Manager can be used by businesses and organisations to model, analyse, simulate and optimise business processes. Processes can also be built based on findings from analysis and simulations of potential improvements of those processes. Business processes can be mapped from finance and human resources to manufacturing, sales and distribution. Data from all areas of the organisation can be fed into optimisation of customer interactions in order to achieve enhance customer experiences.

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By connecting all areas of the business to a central strategy it is possible to implement a business plan effectively, and also react with agility to changes in the economic environment. The interconnection of all areas of this business also facilitates conversations between departments and sites, ensuring that all employees and managers are working in synch towards the same clear goals.

SAP Signavio Journey Modeller

SAP Signavio Journey Modeller allows companies to create a real-time view of customer experience and operational data. By understanding the customer base, and aligning customer and employee interactions it is possible to drive better business outcomes.

This data can be used to create environments for employees to understand customer experiences, and in conjunction with process analysis it can contribute to transformations of processes so that customer experiences are enhanced: leading to more engagement.

SAP Signavio Process Collaboration Hub

SAP Signavio Process Collaboration Hub allows an organisation to ensure that all employees and managers are on the same page when it comes to understanding the business processes. Other aspects of SAP Business Process Intelligence are designed to connect data and analyses on processes and customer experiences: the process collaboration hub ensures that employees and management efforts are all aligned toward the same goal.

Changes to the process models are made visible to all members of the organisation and joint projects can be tracked and managed, so that company initiatives are easily understood by all parties. The process landscape can be shared with all stakeholders and step by step walkthroughs of process transformations can be illustrated.

With a centralised, single source of truth employees can access all information relevant to their own role, while also understanding how the work of their colleagues integrates with their own.

SAP Signavio Process Governance

Along with the Collaboration Hub, SAP Signavio Process Governance keeps changes to business processes across an organisation coherent by the creation of standardised business process workflows. Tasks can be coordinated and tracked across the organisation.

No coding is required to create prototypes and trigger workflow deployments, and a drag and drop Form Builder provides a standardised way to define work loads and track progress.

By maintaining this structured way of working on business processes it is easy to coordinate fundamental changes to business operations.

Where to start with SAP Business Process Intelligence?

The SAP Training Shop lists two courses that provide an introduction to working with SAP Signavio solutions, they are: SIG121- Introduction into BPMN 2.0 and SAP Signavio Process Manager, and SIG211- Introduction into SAP Signavio Process Intelligence for Analysts.

The intended audience for these courses are primarily Business Analysts and Business Process Architects, though Enterprise Architects and users of the software will also find the content useful.

Learning to Rise

By participating in courses in the SAP Training Shop that cover SAP Business Process Intelligence, as well as SAP Business Technology Platform, and SAP S/4HANA Cloud, IT consultants will be able to take onboard foundational knowledge that will prepare them to offer services supporting implementations of Rise with SAP.

This professional understanding is going to become increasingly important in the SAP ecosystem as Rise with SAP uptake gathers momentum through 2022. IgniteSAP made a brief assessment of Rise with SAP uptake in December 2021 and it was apparent that though more product education for potential customers was necessary for the platform to gain more traction, it was clear there is steady acceleration in the adoption of Rise.

Through 2022 we can expect an acceleration of uptake as real world examples of implementations and success stories begin to filter through back to those who companies need confirmation before they jump in, and SI’s encourage their customers with more Rise with SAP services.

As this complex section of the SAP market grows, those IT consultants who have done the preparatory up-skilling by training in SAP BPI, SAP BTP and S/4HANA Cloud will be best placed to Rise with SAP.

If you would like more advice as an IT consultant about how to approach SAP retraining and finding a new position in the SAP market please contact the IgniteSAP team


What is SAP business process intelligence? ›

SAP Business Process Intelligence brings together in a single solution suite all of the tools needed for the analysis of business process performance combined with the enterprise software that is used for enabling and reengineering business processes.

What is Signavio used for? ›

Signavio's Suite allows businesses to take the strategies they develop to reach objectives like customer excellence, operational improvement, business excellence, and digital transformation into execution.

What is SAP bp1? ›

SAP Business One is an ERP software platform specifically intended for small and medium-size businesses. SAP Business One (also known as SAP B1) was designed with the idea that smaller companies need ERP software to help manage their business, but not the kind of ERP that large and complex organizations need.

What is business process intelligence? ›

Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence can help an organization to identify bottlenecks and improve operational efficiency.

Is Signavio owned by SAP? ›

WALLDORF, Germany — March 5, 2021 — SAP SE (NYSE: SAP) today announced it has completed the acquisition of Signavio, a leader in the enterprise business process intelligence and process management space.

How do I create a process map in Signavio? ›

  1. Import an SAP Signavio archive (SGX) file.
  2. Import a BPMN 2.0 XML diagram.
  3. Import the APQC Process Classification Framework.
  4. Import a XPDL 2.1. diagram.
  5. Import an ARIS® Markup Language (AML) diagram.
  6. Import a Microsoft Visio diagram.
  7. Upload documents and pictures.
  8. Import a set of dictionary items as a JAR file.

What is Signavio collaboration hub? ›

SAP Signavio Process Collaboration Hub is a powerful tool for collaborative process and decision management. It serves as the access point to your process landscape for non-modelers and enables users to view diagrams and diagram details and to leave comments for other viewers and modelers.

What is business process procedure in SAP? ›

BPP is Business Process Procedure it is created at the time of configuration after doing the business study, it helps other Consultants to know what has been configured in the system and what is the scope of that implementation.

Why is process intelligence important? ›

Process intelligence helps you understand today, so you can plan for tomorrow. Process intelligence uses artificial intelligence and computer vision to automatically create a detailed blueprint of the digital processes across all applications and departments, and across your entire enterprise.

How do you develop business intelligence? ›

Steps to Create a BI Strategy
  1. Choose a sponsor. ...
  2. Choose your BI platform. ...
  3. Identify the key stakeholders and get them involved. ...
  4. Assemble your BI team. ...
  5. Define the scope of BI. ...
  6. Prepare your data infrastructure. ...
  7. Develop a business intelligence roadmap.

What are the two components of the business process intelligence process discovery reports? ›

The Process Discovery offering contains 2 complementary elements: The PDF document, targeting the business executives, called Process Discovery summary (the evolution of SAP Business Scenario Recommendations) The cloud-based analysis that experts can use to dive into more information.

How many modules does SAP Business One have? ›

Searching the market for an ERP solution can be confusing and complex. Each solution has multiple functionalities that work on different aspects of the corporate model. SAP Business One works on the basis of multiple modules exchanging information in unison. There are 15 core modules that come with the program.

What module is the most important in SAP Business One? ›

SAP Financial Accounting (FI) Module

The SAP FI module covers the part related to the management of financial transactions in enterprises and is the most used module among hundreds of SAP modules.

What was the most recent company that SAP acquired? ›

Details of the acquisition

“With Taulia now an official part of our solution portfolio, we can help companies gain financial flexibility and stability and contribute to making supply chains more resilient,” said Luka Mucic, CFO of SAP.

What is process mining technology? ›

Process mining applies data science to discover, validate and improve workflows. By combining data mining and process analytics, organizations can mine log data from their information systems to understand the performance of their processes, revealing bottlenecks and other areas of improvement.

How do I use Signavio in SAP? ›

Just follow these steps: In SAP Signavio Process Manager, create or select the folder where the process must be imported and select “Import” from the menu bar. From the list of menu items, select “Import BPMN 2.0 XML,” then choose the . bpmn file to import.

What is ARIS process mapping? ›

The method of process mapping aims at making processes more transparent and efficient. For this, process participants get together in order to gather detailed information on a current process and visualize the relevant process - including specific roles and tasks of process participants - based on all available data.

What is an event in business process? ›

An event is a tool used in process mapping and process documentation. Events are used on a process map to establish what starts and ends the business process. It is very important for process maps to document not only how you start your process, but also why.

Can you collaborate on Signavio? ›

Collaborate in a 360-degree view

By creating and sharing navigation maps, you can guide employees through key process-related information and metrics. With SAP Signavio Process Collaboration Hub, you can provide access to all SAP Signavio solutions for process experts and professionals from one single location.

What types of navigation does the Signavio collaboration portal provide for process models? ›

Basic functionality
  • Diagram navigation.
  • Search function.
  • Viewing dictionary entries.
  • Navigating to related objects.
  • Zooming.
  • Scrolling.
  • Default and Compact views.
  • Printing.

What are BPP documents? ›

BPP is Business Process Procedure.

It is created at the time of configuration and it helps other Consultants to know what has been configured in the system and what is the scope of that implementation anyways try to ignore such term called as Normal Clearing items.

Why SAP MM is used? ›

SAP MM is used for procurement and inventory management. The module has two important master data – material and vendor. Broadly, the various levels that can be defined for a SAP MM (Material management) implementation are: Client, Company Code, Plant, Storage Location and Purchase Organization.

How do you create a BBP in SAP? ›

How to Create SAP Blueprint Template/Document
  1. Step 1) Develop a Process Inventory. ...
  2. Step 2) Create a foundation for building Business Blueprint. ...
  3. Step 3) Create Blueprint. ...
  4. Step 4) Estimate Time and Cost. ...
  5. Step 5) Verify the SAP Blueprint. ...
  6. Step 6) Deploy Improvement Techniques. ...
  7. Step 7) Develop Internal Controls and Metrics.
23 Sept 2022

What is an example of business intelligence? ›

Examples of Business Intelligence System used in Practice

It helps to find aggregate revenue generated per room. It also collects statistics on market share and data from customer surveys from each hotel to decides its competitive position in various markets.

What are the benefits of business intelligence? ›

Discussed below are eight benefits of business intelligence.
  • Increased revenue. ...
  • Improved sales and marketing efforts. ...
  • A better decision-making process. ...
  • Improved customer service. ...
  • Fast, accurate reporting. ...
  • Increased productivity. ...
  • Increased competitive advantage. ...
  • Eliminate guesswork.
23 May 2022

Why is business intelligence important? ›

It is important to back your business decisions with sufficient data. BI gives you access to enormous amounts of information to gain valuable insights and make better decisions. Some of these metrics include the percentage of customers abandoning their carts.

What is SAP spotlight? ›

Spotlight by SAP is a lightweight and process-centric cloud application that seamlessly supports our customers' process improvement and automation journey - from discovery of most critical business operations and processes to quantified business improvement.

What are the two components of the business process intelligence process discovery reports? ›

The Process Discovery offering contains 2 complementary elements: The PDF document, targeting the business executives, called Process Discovery summary (the evolution of SAP Business Scenario Recommendations) The cloud-based analysis that experts can use to dive into more information.

What is SAP Business Network? ›

SAP Business Network enables you to collaborate with all trading partners in your supply chain, including suppliers, logistics providers, asset operators, and more. A collection of the latest thought leadership, analyst reports, and white papers for procurement and supply chain professionals. Solution Demos.

What is process mining technology? ›

Process mining applies data science to discover, validate and improve workflows. By combining data mining and process analytics, organizations can mine log data from their information systems to understand the performance of their processes, revealing bottlenecks and other areas of improvement.

Which toolset is best suited for SAP application landscape? ›

4 SAP Tools to Use in Evaluating Your Business Landscape
  • SAP Process Mining.
  • Spotlight by SAP.
  • SAP API Business Hub.
  • Ruum by SAP.
1 Mar 2021

What is the difference between process mining and process discovery? ›

Process mining uses event commits and application logs to decipher a business process. AI-powered process discovery uses computer vision and machine intelligence to observe users and uncover deep process variants from digital traces of human work.

What are process discovery methods? ›

Process Discovery tools are machine learning-based tools that help organizations identify business processes, record all possible variations using machine learning algorithms and make recommendations for Automation.

What is SAP readiness check? ›

The SAP Readiness Check is designed to assist Customers with planning and preparation activities necessary to convert an SAP ECC system to SAP S/4HANA. They can execute to verify different aspects of an existing SAP ERP system.

What are the three networks that converge in SAP Business Network? ›

The SAP Business Network explained

They are as follows: SAP Ariba Network for procurement and supply chain; SAP Logistics Business Network (LBN) for transportation management and logistics; and. SAP Asset Intelligence Network for manufacturing and other enterprise assets via IoT devices.

What is full form SAP? ›

What are some of the main benefits of SAP Business Network for logistics? ›

  • Key Benefits. Break up siloed business operations. ...
  • Build your business case. Power intelligent supply chain decisions with project44 and SAP. ...
  • Technical Information. This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

Which are the 3 main attributes for process mining? ›

Process mining reads this data and transforms it into an event log. This event log contains three key pieces of information vital for process mining: a time stamp, a case ID, and an activity.

Is Celonis owned by SAP? ›

That's what's driving interest in this space from SAP and ServiceNow. SAP, for example, acquired Celonis rival Signavio in 2021, a deal that drove a wedge between the once-close partners, according to sources. And despite the failed acquisition attempt, ServiceNow still has a close relationship with Celonis.

What is the future of process mining? ›

Recent findings show that more businesses will adopt process mining as a digital transformation driver and process automation and improvement by 2022. While process mining expands, change in customer demands impacts process mining tools' capabilities and perspectives.

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