Top Skills for Business Analyst Resume – Careertuners (2022)

Enlisting the right skills in your business analyst resume can help you achieve three things:

  • Grab the recruiter’s attention amongst a pile of resumes.
  • Portray yourself as a self-aware and confident candidate, which means a great first impression and higher chances of landing interviews and jobs.

In this blog, I will share a list of skills and keywords that you can include in your business analyst resume to increase your rank in recruiter screening scans. I will also share a business analyst resume sample to show how you can add those keywords to your resume.

One of the best ways to do that is by optimizing the keywords in your business analyst resume for an Applicant Tracking System (ATS). An ATS is a software that recruiters use to analyze resumes and shortlist candidates.

How do ATS systems work? The average ATS scans a resume for “keywords.” Keywords are nouns or noun phrases that describe specific skills required from a job. There are two types of keywords: hard keywords and soft keywords.

Hard keywords are those that can be quantified or that someone can take a test for. This can include business analysis tools like SPSS or Tableau. Soft keywords are skills that you cannot test for but they are critical to succeeding at your job, for example, strong interpersonal skills.

The employer enters a list of hard and soft keywords into the ATS and waits for the software to return a list of shortlisted candidates whose resumes have those keywords.

To succeed, your business analyst resume must contain the hard and soft keywords an employer wants.

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Top Skills for Business Analyst Resume :

After studying a large variety of business analyst job descriptions and postings, I have created the following list. They contain some of the most important skills and keywords for a business analyst resume.

Business Analysis

  • Process Mapping
  • Product Innovation & Improvement
  • Business Transformation
  • IT-Business Alignment
  • Business Process Improvement
  • Project Management & Prioritization
  • Metric Development

Customer Service Excellence & Leadership

  • Client-Needs Assessment
  • User Requirement Gathering
  • Stakeholder Relationship Management
  • Cross-Functional Collaboration

Data Analysis

  • Data Visualization
  • Product Management
  • Data Warehousing
  • Statistical Analysis Tools
  • Quantitative Analysis
  • Analytics Reports & Dashboards Development
  • Business Intelligence & Reporting

Technical Support

  • Troubleshooting
  • Solution Building
  • System Testing
  • Automation Technologies
  • Automation Development

Tools & Technologies

  • Power BI
  • Looker
  • Tableau
  • SQL
  • Excel
  • Python
  • Qilksense
  • MicroStrategy

Business Analyst Certifications

  • IIBA Entry Certificate in Business Analysis (ECBA)
  • Certification of Competency in Business Analysis (CCBA)
  • IIBA Certified Business Analysis Professional (CBAP)
  • IIBA Agile Analysis Certification (AAC)
  • IQBBA Certified Foundation Level Business Analyst (CFLBA)
  • IREB Certified Professional for Requirements Engineering (CPRE)
  • PMI-Professional in Business Analysis (PBA) Certification

Business Analyst Associations

  • International Institute of Business Analysis
  • Association of Business Process Management Professionals International (ABPMP International)
  • Project Management Institute (PMI)
  • American Management Association (AMA)

How to Add Keywords Throughout Your Business Analyst Resume

You might feel tempted to include as many of the above keywords into your resume as to improve your chances of getting a job interview. But that’s not the right way to incorporate skills and keywords into your business analyst resume. This approach may help you pass the ATS scan, but you will fail when a recruiter reads your resume.

“This person has included all the right keywords in their skill section but I’m not seeing the proof. I’m not sure if they’re a good person to call in for an interview.”

I’m sharing two ways to prevent this from happening to you by using snippets from a business analyst resume sample.

1. Maximize Use of the Visual Center

One of the best places to add keywords and skills is the top one-third of your resume, also known as the “visual center.” This is the most valuable piece of real estate on your resume because this is where you make a critical first impression on recruiters.

If the visual center succeeds in engaging the recruiter, they’re more likely to read the rest of your resume as well.

This is how I added keywords and skills to a client’s visual center:

Top Skills for Business Analyst Resume – Careertuners (1)

By placing the keywords towards the top of the resume, I immediately highlighted the client’s skills. Additionally, this adds weight to his candidacy.


Many job seekers try to include keywords in this visual center area. However, instead of striking a balance between hard and soft keywords, they stuff their professional summary full of self-descriptors or irrelevant soft skills. These resumes often have little to no hard keywords in the visual center.

When you do not balance the hard and soft keywords in your resume, you hurt your ranking in the ATS software. You reduce your chances of being shortlisted for an open business analyst position.

2. Weave Keywords To Your Accomplishments

Your next job is to keep the reader intrigued by impressing them with your accomplishments. For this, merely listing the keywords in the visual center is not enough.

A common job-seeker mistake is to fill the resume with job responsibilities. This is a bad idea because recruiters already have that information. Even worse, recruiters won’t be able to tell what you accomplished. You might create the impression that you just do your job. That you didn’t have any successes!

Instead, you need to fill your professional experience section with accomplishments. This is essential because accomplishments show an improvement trajectory. They show recruiters the value you brought to the organization.

Let me share an example.

I had a Business Analyst client whose resume contained the following bullets for their latest job:

Top Skills for Business Analyst Resume – Careertuners (2)

It doesn’t create the strongest image of the person, does it?

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Were they successful in increasing their accounts? What kind of tools did they use? Which challenges did they overcome? What automation technologies did they introduce? Was there any business process improvement that they had to do?

All these questions will go unanswered unless this person is called in for an interview.

After talking with the client, I unearthed several success stories that I turned into accomplishments:

Top Skills for Business Analyst Resume – Careertuners (3)

As you can see in this business analyst resume sample, the new bullets clearly demonstrate how this candidate used his skills to solve critical business problems. Recruiters can see the metrics that were improved. There are keywords naturally incorporated into each bullet. Soft keywords are included in the stories to create a balance.

Sharing accomplishments, especially numerical ones, the best way to show an improvement trajectory on your business analyst resume.

How to Improve Your Resume

If you’re wondering how you can improve the contents of your resume, below are some questions to help you get started. Answering these questions should help you uncover some keyword-related accomplishments that will help improve the performance of your business analyst resume:

Business Analysis:

  • What technical solutions did you develop to solve critical business problems?
  • What was the impact on the company’s bottom line?
  • Do you remember identifying any unforeseen issues while analyzing a project?
  • Did you recommend improving the existing process of analyzing problems?

IT-Business Alignment:

  • What steps did you take to bridge the gap between IT and business?
  • Was there a time where you brought up an instance of misalignment between IT and business goals?

Data-Driven Decision Making:

  • What research did you conduct to support executive decision-making processes?
  • Did you identify any opportunities to increase the use of data analytics to improve decision making?
  • Did you improve any analytical processes to improve the quality of decision making?

Data Analysis:

  • How did you use statistical techniques and machine learning tools to extract meaningful data insights?
  • Did you introduce the use of new analytical tools to improve analytical processes?
  • What process redundancies did you help eliminate?

Quantitative Analysis:

  • What was the impact of developing and implementing mathematical models to support financial decisions on risk management, investment, and pricing structures?
  • What kind of quantitative analysis were you asked to do on a job or project?

Requirement Gathering:

  • What steps did you take to gather and consolidate business and technical requirements?
  • Was the requirements gathering process adequate or did you help improve it (for any project)?

Project Management:

  • What project management tools did you use to eliminate roadblocks and ensure on-time and within-budget delivery?
  • Which project prioritization protocols did you put in place?
  • What was the impact of your suggestions on operational efficiency and revenue?
  • Did you ever help prevent a project from missing its delivery deadline?

Data Visualization:

  • How effectively did you communicate complex data findings using advanced data visualization tools?
  • Did you make any recommendations to improve data visualization on a report or dashboard?
  • Did you introduce any new tools for better data visualization?

Business Intelligence & Reporting:

  • What steps did you take to strengthen reporting and internal controls?
  • Did you identify any weak areas in existing reporting processes? How did you improve them?

Process Improvement:

  • How much cost-savings did you achieve as a result of mapping operational processes and identifying and closing gap analyses?
  • Did you help eliminate process redundancies?

By asking yourself these questions, you will be able to identify accomplishments that will elevate your business analyst resume. As a result, you will create a resume that will quickly wow recruiters and get you interviews.

Besides this, you can check out my complete guide on creating a perfect resume if you want to improve other sections of your resume.

(Video) TOUGH Interview Questions & Answers! (How to ANSWER the Most Difficult Interview Questions!)

Lastly, if you’ve followed these steps and are curious about how you’ve done, upload it here for a free critique.





What is the most important skill for a business analyst? ›

According to the IIBA some of the most important skills and experience for a business analyst are:
  • Oral and written communication skills.
  • Interpersonal and consultative skills.
  • Facilitation skills.
  • Analytical thinking and problem solving.
  • Being detail-oriented and capable of delivering a high level of accuracy.
17 Apr 2019

What hard skills should business analyst have? ›

Core Business Analytics Skills
  • A good communicator. ...
  • Inquisitive. ...
  • A problem solver. ...
  • A critical thinker. ...
  • A visualizer. ...
  • Both detail-oriented and a big picture thinker. ...
  • SQL. ...
  • Statistical languages.

How do I write a resume for a business analyst? ›

How to write a business analyst resume summary
  1. Create a resume summary section. Below your contact information, create a space for your resume summary at the top of your resume. ...
  2. Consider your most relevant qualifications. ...
  3. Review the job description. ...
  4. Summarize your qualifications.

How can I improve my BA skills? ›

How To Improve Your Business Analysis Skills
  1. Crafting Better Requirements. ...
  2. Business Process Analysis. ...
  3. Data Modeling for Business Analysts. ...
  4. Use Cases and Wireframes. ...
  5. Business Analyst Template Toolkit. ...
  6. Email Communication Templates. ...
  7. Project Prioritization Organizer. ...
  8. Requirements Discovery Checklist Pack.

What are the three main roles of a business analyst? ›

Business analyst responsibilities
  • Analyzing and evaluating the current business processes a company has and identifying areas of improvement.
  • Researching and reviewing up-to-date business processes and new IT advancements to make systems more modern.
  • Presenting ideas and findings in meetings.

Does a business analyst need IT skills? ›

While business analysts are generally not required to write code, it is often helpful for them to have a foundational understanding of basic programming languages, such as Java, C++, Visual Basic and PHP. You'll be able to apply this working knowledge as you identify company challenges and develop solutions.

Does Ba require technical knowledge? ›

First and foremost, business analysis professionals should have the technical skills necessary for accurate and impactful analysis. There are several technical skills that all analysts should develop this year, as cited in the blog article Business Analyst Jobs 2021 Skills Required, Salary Trends & Roles.

What are analytical skills examples? ›

While analytical skills are a type of soft skill, there are also hard skills that can help you be a better analytical thinker. Analytical skills examples include data analysis, research, creativity, and communication.

What are the soft skills? ›

Soft skills can also be thought of as people skills. These can include good communication and interpersonal skills, leadership, problem solving, your work ethic, time management, and teamwork. These are characteristics that can be carried over to any position.

Should I list skills on resume? ›

Resume doesn't highlight the right skills

How many skills should you list on a resume? If there are specific skills that are relevant to your field or the job you're applying for, always list them in the skills section if you have them. It's also okay to include links to your work, such as blog posts.

What are professional skills? ›

Professional skills are career competencies and abilities used in the workplace that are beneficial for nearly any job. Professional skills are a combination of both hard skills (job-specific duties that can be trained) and soft skills (transferable traits like work ethic, communication, and leadership).

What is business analyst job description? ›

A Business Analyst is a professional who works closely with stakeholders to identify goals, develop best practices for data collection, and analyze current processes to determine what can be improved to achieve their desired outcome.

What is the role of business analyst? ›

What does a business analyst do? Business analysts identify business areas that can be improved to increase efficiency and strengthen business processes. They often work closely with others throughout the business hierarchy to communicate their findings and help implement changes.

How long should a business analyst CV be? ›

The CV summary — also called a personal profile — is a short 'about you' section. Think of it like an elevator pitch for you as a professional. It is usually four or five lines long and includes everything a potential employer needs to know about your experience. You should use strong adjectives.

Is SQL important for business analyst? ›

Business analysts often work with databases, and they can use SQL to retrieve data for reports and analysis. Therefore, if you're searching for a business analyst job, SQL skills can be very valuable.

How soft skills are related to business analyst? ›

Soft skills are transferable skills important to the success in any role. Employers value soft skills because they enable business analysis professionals to cooperate, collaborate, and thrive within an organization.

Who can be a business analyst? ›

Most Business Analysts possess a bachelor's degree – often in business administration, finance, accounting, statistics, or computer science or programming – and for many people, this degree may be the most logical first step in getting some exposure to business analysis theory.

Is business analysis a skill? ›

Unlike purely technical skills, the skills required for business analysts are not just acquired through some sort of training, but rather through experience combined with an inherent ability to read people and understand situations. And the career scope of business analytics is so wide and glooming.

What is a business analyst VS Data Analyst? ›

Data analysts and business analysts both help drive data-driven decision-making in their organizations. Data analysts tend to work more closely with the data itself, while business analysts tend to be more involved in addressing business needs and recommending solutions.

Is business analyst a good job? ›

Business Analyst is a good career because it offers strong salaries, plentiful job opportunities, and BAs generally report high job satisfaction and work-life balance. Another perk of a career in business analysis: the possibilities are endless.

What are the six business analysis knowledge areas? ›

The the six knowledge areas listed here:
  • Business Analysis Planning and Monitoring.
  • Elicitation and Collaboration.
  • Requirements Life Cycle Management.
  • Strategy Analysis.
  • Requirements Analysis and Design Definition.
  • Solution Evaluation.

Is business analyst a stressful job? ›

According to Forbes, a business analyst job is “typically less stressful than high-demand finance jobs” and can provide great flexible work options. A lot will depend on the industry and sector in which you work and perhaps where you are on your career journey.

What is business analyst in simple words? ›

Business analysts are agents of change—professionals who analyze a business or organization, by documenting its systems and processes, assessing its business model, identifying vulnerabilities, and devising solutions. Business analysts go by many other job titles, including: Business Architect.

What are technical skills? ›

Technical skills are the specialized knowledge and expertise required to perform specific tasks and use specific tools and programs in real world situations. Diverse technical skills are required in just about every field and industry, from IT and business administration to health care and education.

Should a business analyst Code? ›

Business analysts do deal with IT professionals and IT processes. But they are not involved in coding/programming, that's the job of programmers. Business Analysts deal with requirements understanding, development and management and functional testing. These responsibilities don't involve any programming skills.

Is business analyst a tech job? ›

The thing about being a business analyst is you can work in any industry, tech or not.

How do you describe an analyst on a resume? ›

Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Maintain user confidence and protect operations by keeping information confidential. Prepare technical reports by collecting, analyzing and summarizing information and trends.

Is data analysis a soft skill? ›

Becoming a data analyst requires business intelligence and the ability to take a holistic approach. Not only does the job demand sharp technical skills. It also requires that you have soft skills, an understanding of statistical analysis, and strong data visualization skills.

What is a business analyst role? ›

Business analysts identify business areas that can be improved to increase efficiency and strengthen business processes. They often work closely with others throughout the business hierarchy to communicate their findings and help implement changes.

What is business analyst job description? ›

A Business Analyst is a professional who works closely with stakeholders to identify goals, develop best practices for data collection, and analyze current processes to determine what can be improved to achieve their desired outcome.

What are roles and responsibilities of business analyst? ›

Business analyst role

This means their role is to develop technical solutions to problems in a business or to further a company's sales revenue by defining, documenting and analyzing requirements. When they use their role to manage requirements during a project, they begin to help fulfill business needs.

How many skills should you put on a resume? ›

You should list 4 to 10 skills on a resume. The number of hard and soft skills you include on your resume depends on the job you want, but 4 to 10 is enough for most candidates.

What can be a skill? ›

Skills are the expertise or talent needed in order to do a job or task. Job skills allow you to do a particular job and life skills help you through everyday tasks.
Personal Life Skills Examples
  • Adaptability.
  • Caring.
  • Common sense.
  • Cooperation.
  • Curiosity.
  • Effort.
  • Flexibility.
  • Friendship.

How do I add big data skills to my resume? ›

Skills required for the profile of a Big Data Engineer

Strong knowledge of the Hadoop ecosystem and its core frameworks, including HDFS, YARN, MapReduce, Apache, Pig, Hive, Flume, Sqoop, Oozie, Impala, ZooKeeper, and Kafka. Proficient in SQL-based technologies (MySQL, Oracle DB, etc.)

Is data analysis a skill? ›

It might sound strange to mention “data analysis” in a list of required data analyst skills, but analysis as a specific skill is necessary. Fundamentally, data analysis involves taking a business question or a need and analyzing relevant data to develop an answer to that question.

What is the difference between CV and resume? ›

A resume is a one- to two-page document presenting key facts about your professional experience, educational background, and skills. A CV (Curriculum Vitae) is a longer document that details the whole course of your career. A resume is used for job search, a CV—for academic purposes.

What are technical skills? ›

Technical skills are the specialized knowledge and expertise required to perform specific tasks and use specific tools and programs in real world situations. Diverse technical skills are required in just about every field and industry, from IT and business administration to health care and education.

Which is best tool for data analysis? ›

Top 10 Data Analytics Tools You Need To Know In 2022
  • R and Python.
  • Microsoft Excel.
  • Tableau.
  • RapidMiner.
  • KNIME.
  • Power BI.
  • Apache Spark.
  • QlikView.
22 Jul 2022

How soft skills are related to business analyst? ›

Soft skills are transferable skills important to the success in any role. Employers value soft skills because they enable business analysis professionals to cooperate, collaborate, and thrive within an organization.

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